IT Executive - Technology

LevelUp (Pty) Ltd; Durban; Presencial; ZAR 1.200.000 - 1.800.000; Jornada completa

Descripción de la vacante

LevelUp (Pty) Ltd seeks an IT Platform Owner to lead roadmaps and continual improvement for the platform and its application domains. You will provide subject-matter expertise, custodianship of platform integrity, and ensure non-functional requirements are met across the platform from concept to market.

The role directs Platform Engineering, drives defect/incident resolution, and mitigates significant business impact through strong governance and stakeholder engagement.

Formación

• Degree or higher in Information Systems, Computer Science or Engineering.
• At least 10 years of enterprise-level software delivery experience.
• At least 5 years of experience managing agile delivery teams and operations.

Responsabilidades

• Provide leadership to development and operations teams to ensure availability, supportability and operational capability for all applications.
• Manage service across platforms, channels, and services to ensure availability, performance and process maturity.
• Identify platform enhancements, lead business case approvals, communicate roadmaps and engage stakeholders.
• Build relationships with internal and external stakeholders and ensure governance and standards are followed.
• Define target IT Operations model and drive the transformation to achieve it, with adherence.

Conocimientos

IT delivery

Operations management

IT service management

Systems thinking

Stakeholder communication

Business alignment

Educación

Degree in Information Systems/Computer Science/Engineering

Herramientas

ITIL

Descripción del empleo

IT Platform Owner

The IT Platform Owner is responsible for creating roadmaps and continual improvement plans for this platform. This role will provide subject matter expertise and custodianship of the integrity and sustainability of the platform and all the application domains belonging within it.

This responsibility spans from early concept to market and subsequent optimization stages of the platform. The Platform Owner directs Platform Engineering within the platform ensuring business fit and non-functional elements of platform implementation are effective and up to required standards. This role plays a key role in Defect/Incident resolution and is equipped to mitigate significant and sustained impact to the business.

Duties & Responsibilities

• Provide leadership and guidance to development and operations teams to ensure agreed availability, supportability, and operational capability for all applications in the company landscape.
• Manage service across platforms, multiple channels, and services to ensure service availability, performance, and process maturity.
• Proactively identify platform enhancements (including non-functional), lead business case approval process, facilitate communication of roadmaps, and ensure stakeholder engagement.
• Build and maintain a relationship network with internal and external key stakeholders.
• Define, drive, and adhere to adoption of platform principles/standards/governance.
• Maintain an understanding of the current and emerging company strategy and business plans that the platform needs to enable.
• Share knowledge and expertise to support business and IT change.
• Contribute to concept documents/business cases/ROI proposals in relation to infrastructure enhancements.
• Review and approve estimation and impact assessment activities to support capacity and capability planning as well as key system documentation.
• Define target IT Operations model, drive transformation to reach the target, and govern adherence.

Desired Experience & Qualification

• Degree in Information Systems/Computer Science/Engineering
• At least 10 years of enterprise-level software delivery experience
• At least 5 years of experience in managing agile delivery teams
• At least 5 years of experience in managing operations
• Financial Services experience is an advantage

Knowledge and Skill

• Vast experience in IT delivery and operations management
• Working knowledge of software engineering best practices and frameworks
• Strong knowledge of software methodologies, tools, and processes
• Strong knowledge of IT service management and ITIL practices
• Technical background and willingness to work agnostically
• Ability to see the bigger picture
• Ability to align with Company/Business strategy
• Systems thinking
• Excellent communication and influencing skills