IT Business Analyst (Divisional)

Profile Personnel; Durban; On-site; ZAR 600,000 - 900,000; Full time

Job summary

A leading IT consulting firm in Durban is looking for a professional to manage business applications and ensure compliance with IT specifications. The role requires expertise in business process analysis and IT risk management, alongside project management skills. Responsibilities include liaising with business units, supporting system implementations, and recommending improvements to enhance operational efficiency and effectiveness. Candidates should have a relevant IT degree and strong analytical skills.

Qualifications

• Proficient in analyzing business requirements and translating them into IT specifications.
• Experience in managing diverse IT projects from inception to completion.
• Strong understanding of operational proficiency and cost-reduction strategies.

Responsibilities

• Manage and support group business applications effectively.
• Liaise with business units to identify and document requirements.
• Conduct business process analysis and recommend improvements.
• Project-manage system implementations from start to finish.
• Analyze business processes and recommend improvements.

Skills

Business process analysis

IT risk management

User training

Project management

System integration

Education

Relevant IT degree or qualification

Tools

Business applications

Data management systems

Job description

Job Purpose

To provide a mapping of business requirements into IT system specifications for the IT department and ensure a smooth transition into new automated processes for the operations within the company division. Provide input to the IT Strategy in line with business requirements. Identify, mitigate and manage IT Risk.

Responsibilities

• Assist in managing the group business applications, including those that are in place before the job starts.
• Provide users with the tools and skills to effectively operate the systems.
• Understand the hardware required to effectively use the system during business process analysis.
• Recommend changes where appropriate.
• Ensure users understand how to effectively operate the business applications to perform their tasks effectively.
• Ensure users are compliant in their use.
• Ensure no illegal software or unlicensed use takes place.
• Protect software and data from breaches in security by communicating closely with IT Management.
• Ensure technical compliance for all data in line with the POPI act.
• Liaise with the Business Units to identify business requirements.
• Business Process Analysis is a core requirement of the role.
• Understand the current/existing/manual process before recommending or accepting changes.
• Compile reports to communicate status of work as required by management from time to time.
• Build specifications with the user for the developer at a level of detail sufficient to ensure quoting is accurate and the end product requirements are clear enough to prevent alterations after development begins.
• Lead planning, design, implementation and integration of new systems as well as enhancements to existing applications.
• Improve processes and procedures to enhance operational proficiency and reduce costs.
• Provide support for the production system.
• Analyze application and system issues to diagnose problems, including complex problems involving multiple systems.
• Project-manage system implementations.
• Oversee implementation projects from beginning to end.
• Analyze current business processes and make recommendations for improvements based on industry trends and professional business knowledge.
• Examine existing business models and data flows; identify opportunities that can improve the efficiency of business processes.
• Create logical and innovative solutions – identify feasible controls and architectures and assess them for business suitability. Specify system operations, and the way data will be viewed and input by the user.
• Always drive improved efficiency and cost-effectiveness – clear ROI for PG Bison on all proposed solutions.
• Review and edit requirements, specifications, business processes and recommendations related to proposed IT solutions.
• Provide assistance and advice to business users in the effective use of applications and information technology.