Investment Operations Analyst - Fixed Term Contract

Ninety One; Cape Town; On-site; ZAR 650,000 - 900,000; Full time

Job summary

Ninety One is seeking a dedicated Investment Operations professional in Cape Town to oversee cash and stock reconciliations performed by our external service provider SSBT. You will manage break investigations, timelines and communications with internal and external stakeholders to maintain accuracy and control across client assets.

The role requires a strong operational background in asset management, risk awareness and data management, with the optional benefit of experience using AI platforms

Qualifications

• Bachelor degree in a relevant field (e.g. BCom/BBusSci) or equivalent experience.
• Experience liaising with colleagues at all levels across the business.
• Strong understanding of asset management operational processes.
• Ability to identify reputational and financial risk.
• Experience with data management and reporting.
• Experience using AI platforms to improve efficiency is beneficial.

Responsibilities

• Oversee cash and stock reconciliations and ensure breaks are identified and escalated.
• Own resolution timelines and drive prompt clearance according to service standards.
• Liaise with internal stakeholders to inform and enable action on reconciliation breaks.
• Engage with external stakeholders to build relationships and improve efficiencies.
• Collaborate with SSBT to query, challenge and resolve discrepancies with audit trails.
• Escalate unresolved or high‑risk breaks to senior stakeholders and flag potential risk.
• Maintain up‑to‑date procedures documentation for the reconciliation oversight process.

Skills

Stakeholder communication

Operational understanding

Risk awareness

Data management

Process improvement

Education

B Comm / B Bus Sci or similar

Tools

AI platforms (Copilot/Claude/ChatGPT)

Job description

About us:

Ninety One is an independent, active global asset manager withR3,9 trillion* of assets under management.

Established in South Africa in 1991, as Investec Asset Management, the firm started offering domestic investments in an emerging market. In 2020, almost three decades of organic growth later, the firm demerged from Investec Group and became Ninety One.

Our distinctive capabilities sit within differentiated fixed income and credit as well as specialist equities, and we have a unique perspective and approach to investment opportunities presented by emerging markets and the energy transition.

*as at31 March 2026

Ninety One is an equal opportunities employer. Our imperative is to attract and retain the best talent by providing a corporate environment where people from varying backgrounds can develop professionally and build a rewarding career.

About the team:

The role of the Investment Operations Team is to monitor the operational activities provided by our external service provider, State Street Bank & Trust Co (SSBT) and to ensure that Ninety One manages client assets in accordance with the terms of their Investment Management Agreement. The team are responsible for defining operational requirements for the implementation, embedding and maintenance of new products or service requirements.
This role entails close collaboration with various stakeholders across the organisation and requires a candidate who is committed to teamwork.

In this role you will:

• Oversee the cash and stock reconciliations produced by State Street Bank & Trust Co (SSBT), ensuring that SSBT perform their functions including that breaks are identified, investigated and escalated in a timely and controlled manner. Break categories could include but not limited to, failed trades, non-receipt of income, OTC, Collateral and Corporate Actions.
• Take ownership of resolution timelines and driving prompt clearance in line with agreed service standards.
• Liaise proactively with internal stakeholders — to communicate reconciliation breaks that may impact their respective Funds or Mandates, ensuring they are appropriately informed and able to act.
• Liaise proactively with external stakeholders - to establish relationships and ensure efficiencies are achieved across underlying break types and related interconnected processes.
• Partner with SSBT to query, challenge and resolve discrepancies, maintaining a clear audit trail of break investigations and outcomes.
• Escalate unresolved or high-risk breaks to senior stakeholders, flagging potential operational, reputational or financial risk where appropriate.
• Maintain accurate and up-to-date procedures documentation relating to the reconciliation oversight process, supporting consistency and resilience across the team.

You should consider applying if you have:

• B Comm / B Bus Sci or other similar degrees with relevant industry and operational
• Experience of liaising with individuals at all levels and across business.
• Understanding of the operational aspects of an Asset Management organisation
• Ability to understand and identify possible areas of reputational and financial risk
• Understanding third party service providers and data management
• Experience leveraging AI platforms (e.g. Microsoft Copilot, Claude, ChatGPT) to improve efficiency and decision-making would be beneficial

Some of the attributes we look for in a person are:

• The ability to build and maintain meaningful relationships
• The ability to ‘approach and own’ and continuously look for opportunities to develop
• Ability to recognise and embrace change
• Intellectual curiosity
• Ability to analyse, interpret and assimilate information

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