Client Billing & Investment Operations Specialist
Location: Cape Town
About the Opportunity
An exciting opportunity exists for a detail-oriented and analytical investment operations professional to join a leading financial services organisation. This role sits within the Investment Operations team and plays a critical role in ensuring the accurate administration of investment-related fees, client billing processes, portfolio data integrity, and operational reporting across asset management and wealth management portfolios.
This opportunity is ideal for candidates coming from an investment operations, fund administration, fund accounting, unit trust administration, asset management operations, or portfolio administration environment who enjoy working with complex financial data, reconciliations, reporting, and operational processes.
Key Responsibilities
- Manage the operational processing of client fee calculations across investment and wealth management portfolios.
- Maintain, validate, and update client fee structures and billing data within portfolio management systems.
- Generate, review, and distribute client fee statements and supporting reporting.
- Process fee rebates, fee adjustments, and account-related billing updates.
- Support the collection and reconciliation of investment-related fees.
- Perform detailed reconciliations across client accounts, fee schedules, and portfolio records.
- Maintain data accuracy across portfolio administration, accounting, and reporting systems.
- Investigate and resolve fee, billing, and investment operations queries.
- Collaborate with Investment Operations, Fund Accounting, Client Services, and Reporting teams to ensure operational excellence.
- Support ongoing process improvement, automation, data quality, and reporting initiatives.
- Assist with monthly, quarterly, and ad hoc operational reporting requirements.
Required Experience
- 2+ years' experience within:
- Investment Operations
- Fund Administration
- Fund Accounting
- Unit Trust Administration
- Asset Management Operations
- Portfolio Administration
- Wealth Administration
- Client Investment Administration
- Experience working within:
- Asset Management
- Wealth Management
- Collective Investment Schemes (CIS)
- Unit Trust environments
- Fund Services environments
Technical Requirements
Experience with one or more of:
- InvestOne
- HiPortfolio / HiPort
- Investran
- Finswitch
- Bloomberg
- Silica
- FundRecs
- Portfolio Accounting Systems
- Portfolio Management Systems
Strong knowledge of:
- Fund accounting principles
- Investment operations workflows
- Fee administration processes
- Reconciliations
- Client reporting
Analytical & Technical Capability
Candidates should demonstrate strong technical and analytical skills, including:
- Advanced Excel (Pivot Tables, XLOOKUP/VLOOKUP, SUMIFS, INDEX MATCH)
- Large dataset analysis and reconciliation
- Data validation and exception management
- Financial reporting and operational reporting
- Power BI exposure would be advantageous
- Experience identifying and resolving data discrepancies
- Strong numerical and problem-solving skills
Qualifications
- BCom Accounting
- BCom Finance
- BCom Investment Management
- BCom Financial Management
- BCom Economics
- Or equivalent tertiary qualification
Professional qualifications such as CAIA, CFA, AGA(SA), CA(SA), RE5 or similar will be advantageous