Inventory & SOP Compliance Administrator

Clicks Group Limited; Cape Town; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Clicks Group Limited in Cape Town seeks a Business Process Administrator: Inventory to support store compliance with SOPs in dispensaries and Frontshop, and to handle general administrative tasks within the business process department.

The role involves assisting with compliance queries, managing virtual queues, compiling reports, and following up on SOP adherence, while supporting Pharmacy Operations and frontline training as needed.

Qualifications

• Matric (Essential)
• Diploma in office administration or equivalent (Desirable)
• Computer literacy: Microsoft Office suite (Essential)

Responsibilities

• Assist with store compliance queries
• Assist with compliance on virtual queues
• Compile and consolidate reports
• Follow up with stores where SOP has not been followed
• Assist with and report on queries from Pharmacy Operations
• Answer calls and deal with e‑mail enquiries from stores
• Assist stores with general pharmacy and Front shop training & support where required

Skills

Communication skills

Flexibility

Stress Management

Education

Matric (Essential)

Diploma in office administration or equivalent (Desirable)

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Office suite

Operational POS system

Job description

Clicks Group Limited in Cape Town seeks a Business Process Administrator: Inventory to support store compliance with SOPs in dispensaries and Frontshop, and to handle general administrative tasks within the business process department.

The role involves assisting with compliance queries, managing virtual queues, compiling reports, and following up on SOP adherence, while supporting Pharmacy Operations and frontline training as needed.