International Import & Export Controller: Shipments & Compliance

Tailormade Solution; KwaZulu-Natal; On-site; ZAR 350,000 - 550,000; Full time

Job summary

Tailormade Solution in KwaZulu-Natal seeks an experienced Import & Export Controller in Mount Edgecombe, Durban. You will coordinate and control international cargo movements, handle bookings through to delivery, and ensure all documentation and customs requirements are met efficiently.

The role focuses on hands-on clearing and forwarding, imports and exports, and coordinating with shippers, agents and clients to keep shipments on schedule while maintaining accurate records.

Qualifications

• 3–5 years hands-on experience in Import & Export / Shipping / Freight Forwarding.
• Strong practical import experience is essential.
• Experience with both imports and exports.
• Solid understanding of clearing and forwarding procedures.
• Experience with shipping documentation and communicating with lines, agents and transporters.

Responsibilities

• Manage import and export shipments from booking through to final delivery.
• Coordinate containerised, break-bulk and project cargo.
• Prepare and check shipping and import/export documentation.
• Prepare Bills of Lading, manifests, commercial invoices, packing lists and customs-related documentation.
• Coordinate with shipping lines, freight forwarders, clearing agents and transport companies.
• Liaise with international clients and provide regular shipment updates.
• Track containers and monitor shipment progress.
• Coordinate clearing and forwarding activities.
• Ensure customs and port requirements are met.
• Work with clearing agents regarding customs entries and shipment releases.
• Monitor warehouse entries, removals in bond and export entries.
• Identify and resolve documentation discrepancies, delays and operational issues.
• Monitor demurrage, detention and other shipping-related costs and escalate where necessary.
• Maintain accurate shipment records and ensure documentation is properly filed and available for audit purposes.
• Provide regular shipment status updates to management and clients.
• Ensure shipments progress within required deadlines and agreed service levels.

Skills

Import experience

Export experience

Documentation mastery

Attention to detail

Strong communication

MS Office

ACS system

Tools

ACS or a similar freight/logistics system

Job description

Tailormade Solution in KwaZulu-Natal seeks an experienced Import & Export Controller in Mount Edgecombe, Durban. You will coordinate and control international cargo movements, handle bookings through to delivery, and ensure all documentation and customs requirements are met efficiently.

The role focuses on hands-on clearing and forwarding, imports and exports, and coordinating with shippers, agents and clients to keep shipments on schedule while maintaining accurate records.