Internal Claims Administrator – Medical Aid & Short Term

The Recruitment Pig; Gauteng; Presencial; ZAR 180.000 - 240.000; Jornada completa

Descripción de la vacante

The Recruitment Pig is seeking an Insurance Administrator to join our brokerage team. You will support onboarding, policy changes, and paperwork accuracy to keep the office compliant and efficient.

You will help wealth advisors reach renewal targets and ensure smooth administration across long- and short-term portfolios, with careful handling of sensitive records and billing queries.

Formación

• Matric / Grade 12 Senior Certificate is required.
• RE5 certificate for Representatives is required.
• Minimum 3 years of experience in an independent insurance brokerage.
• Solid operational experience with both long-term and short-term portfolios.
• Good understanding of the FAIS Act and FICA rules.

Responsabilidades

• Process insurance applications quickly and accurately.
• Manage policy endorsement and change documents for clients.
• Coordinate claims registrations with major underwriters.
• Verify compliance forms for every transaction.

Conocimientos

Insurance knowledge

FAIS/FICA compliance

Client onboarding

Policy administration

Educación

Matric / Grade 12 Senior Certificate

RE5 certificate for Representatives

Herramientas

Brokerage software

Descripción del empleo

About the Role

They are looking for an Insurance Administrator to join their team. In this role, you will provide critical administrative support to keep their brokerage running smoothly. You will handle new client onboarding, process policy changes, and make sure all paperwork is accurate. Your work will directly help their wealth advisors and help them reach their compliance and renewal targets.

Key Responsibilities

• Process insurance applications quickly and accurately.
• Manage policy endorsement and change documents for the clients.
• Work with major insurance underwriters to coordinate claims registrations.
• Check and verify that all mandatory compliance forms are complete for every transaction.
• Update client databases.
• Resolve client billing and premium payment queries.
• Write weekly operational status reports for senior management.
• Communicate professionally with internal teams and external clients.
• Capture underwriting details accurately on our brokerage software.
• File sensitive client records securely according to company rules.

Requirements and Qualifications

• Education: Matric / Grade 12 Senior Certificate.
• Certification: Regulatory Examination 5 (RE5) certificate for Representatives.
• Experience: At least three (3) years of experience working inside an independent insurance brokerage.
• Knowledge:
  • Good operational experience handling both long-term and short-term insurance portfolios.
  • A strong understanding of the FAIS Act and FICA rules.