Internal Account Manager: Public Sector

Zohorecruit; Midrand; On-site; ZAR 300,000 - 480,000; Full time

Job summary

Zohorecruit in Midrand, South Africa is seeking an Internal Account Manager to manage and grow existing customer relationships, identify new sales opportunities, and work with the external sales team to drive revenue growth.

You will quote, close deals, build an active customer base, support onboarding of new clients, and ensure orders are entered accurately to meet quoting and delivery SLAs while collaborating with the sales team for continued success.

Qualifications

• 2–3 years IT distribution experience in a sales or sales support role
• Diploma/degree in Sales & Marketing is advantageous
• Matric is essential

Responsibilities

• Identify and understand role players in each assigned account
• Assist External Account Managers with smaller, non-named customers
• Quote, close deals, and contribute towards the division’s targets
• Communicate efficiently and continuously with clients
• Portray professionalism and confidence to deliver the ultimate in customer service
• Build and maintain an active customer base to support the sales team
• Support the Sales team by developing new opportunities and closing sales
• Capitalize on opportunities through effective negotiation to meet sales targets set by the Management team
• Build solid and realistic sales pipelines to ensure consistent growth
• Assist with onboarding new customers and reactivating dormant accounts
• Maximize sales by expanding orders and upselling during both incoming and outgoing calls
• Collaborate with the External Sales team to close deals when necessary
• Foster strong team relationships to maintain a high-performing, cohesive environment
• Create accurate quotations based on received requests
• Ensure all orders are entered into the system with precision
• Meet and exceed agreed SLAs for quoting and delivery timelines
• Achieve a consistent closure rate within set timeframes
• Demonstrates strong attention to detail in all tasks
• Follow up on the entire sales process until the order is delivered to the client
• Track and follow up on all quotations to ensure progress and closure

Skills

IT distribution sales experience

Education

Diploma/degree in Sales & Marketing

Matric

Job description

Midrand, South Africa | Posted on 15/06/2026

The Internal Account Manager will be responsible formanaging and growing existing customer relationships, identifying new salesopportunities, and working closely with our external sales team to driverevenue growth.

Key Responsibilities

• Identify andunderstand role players in each assigned account
• AssistExternal Account Managers with smaller, non-named customers
• Quote, closedeals, and contribute towards the division’s targets
• Communicateefficiently and continuously with clients
• Portrayprofessionalism and confidence to deliver the ultimate in customer service
• Build andmaintain an active customer base to support the sales team
• Support theSales team by developing new opportunities and closing sales
• Capitalize onopportunities through effective negotiation to meet sales targets set by theManagement team
• Build solidand realistic sales pipelines to ensure consistent growth
• Assist withonboarding new customers and reactivating dormant accounts
• Maximize salesby expanding orders and upselling during both incoming and outgoing calls
• Collaboratewith the External Sales team to close deals when necessary
• Foster strongteam relationships to maintain a high-performing, cohesive environment
• Createaccurate quotations based on received requests
• Ensure allorders are entered into the system with precision
• Meet andexceed agreed SLAs for quoting and delivery timelines
• Achieve aconsistent closure rate within set timeframes
• Demonstratestrong attention to detail in all tasks
• Follow up onthe entire sales process until the order is delivered to the client
• Track andfollow up on all quotations to ensure progress and closure

Requirements

Experience andKnowledge

• 2to 3 years of IT distribution experience in a sales or sales support role
• Keepingabreast of the latest technologies and market trends
• Experienceworking with government customers would be advantageous

Skills andEducation

• Matricis essential; a qualification in the form of a diploma, degree, orcertification in Sales & Marketing will be an advantage
• Attendingtraining sessions to develop skills
• Mustbe able to communicate clearly, accurately, and efficiently with clients andcolleagues

PersonalAttributes and Qualities

• Sales-drivenand an overachiever
• Copeseffortlessly within a high-stress and pressurized environment
• Customer-focused
• Willingto assist in other areas of the business when required
• Workswell in a team
• Verbaland written business communication
• Perform allduties with integrity, to the highest ethical standards, andin compliance with all relevant legal, contractual and otherrequirements as mandated by the Company Code of Conduct
• Keep up to datewith changes in applicable compliance obligations, controlsand measures relevant to the role