Intermediate Desktop Engineer

Boardroom Appointments; Orkney; On-site; ZAR 350,000 - 520,000; Full time

Job summary

Boardroom Appointments is seeking an Intermediate Desktop Engineer to provide expert desktop support and troubleshoot complex issues across Windows, macOS, and Linux environments. You will work with hardware/software management, system configurations, and upgrades while engaging with clients and teams to resolve problems efficiently.

The role emphasizes independent work, strong diagnostic capabilities, and collaboration with other departments to ensure smooth IT operations.

Qualifications

• Deeper technical knowledge than junior engineers with desktop support experience.
• Advanced understanding of operating systems (Windows, macOS, Linux) and networking.
• Ability to work more independently on complex issues.

Responsibilities

• Provide desktop support and troubleshooting for end-users.
• Assist with hardware/software management and system administration tasks.
• Support system upgrades, configurations and detailed diagnostics.
• Communicate effectively with clients and internal teams.

Skills

Desktop support

Troubleshooting

Hardware management

Software management

System administration

Windows

macOS

Linux

Networking

IT security

Independent work

Client interaction

Tools

Job description

About the job Intermediate Desktop Engineer

• Deeper technical knowledge than junior engineers, with experience in desktop support, troubleshooting, hardware/software management, and system administration.
• Advanced understanding of operating systems (Windows, macOS, Linux), networking, and IT security.
• The ability to work more independently, handling more complex issues and supporting end-users or other departments.
• Experience with system upgrades, configurations, and performing more detailed diagnostics for technical issues.
• Good communication skills to work directly with clients, teams, or other departments.