Insurance Claims Agent | $55/hr Remote

Crossing Hurdles; South Africa; Remote; ZAR 1,288,905 - 2,424,890; Part time

Job summary

A prominent insurance services company is seeking an Insurance Claims and Policy Processing Clerk – AI Trainer to work remotely. The role involves reviewing and processing insurance claims, ensuring documentation accuracy, and providing feedback to AI teams for improved models. Candidates should have strong experience in insurance claims processing, excellent communication skills, and proficiency with relevant software. This position offers flexible hours ranging from 10 to 40 hours per week, with compensation between $59 and $111 per hour.

Qualifications

• Strong experience in insurance claims and policy processing workflows.
• Excellent written and verbal communication skills with high attention to detail.
• Ability to review, analyze, and validate documentation for accuracy and compliance.

Responsibilities

• Prepare and review insurance claim forms and policy documents for completeness and accuracy.
• Calculate claim amounts in accordance with policy terms and internal standards.
• Maintain detailed claim files by organizing relevant documentation.
• Transmit claims for payment or escalation following established procedures.
• Contact insured individuals to obtain additional required information.
• Provide structured feedback to AI teams for improvement.
• Document real-world insurance workflows for AI training.

Skills

Experience in insurance claims

Excellent communication skills

Analytical skills

Proficiency with insurance software

Organizational skills

Comfortable with digital tools

Customer service orientation

Tools

Insurance software

Document management systems

Job description

Position: Insurance Claims and Policy Processing Clerk – AI Trainer

Type: Hourly contract

Compensation: $59–$111/hour

Location: Remote

Commitment: 10–40 hours/week

Role Responsibilities

• Prepare and review insurance claim forms and policy documents for completeness and accuracy.
• Calculate claim amounts in accordance with policy terms and internal standards.
• Maintain detailed claim files by attaching and organizing relevant documentation.
• Transmit claims for payment or escalation following established procedures.
• Contact insured individuals and related parties to obtain additional required information.
• Provide structured feedback to AI teams to improve claims and policy-processing models.
• Document real-world insurance workflows and terminology to support AI training initiatives.

Requirements

• Strong experience in insurance claims and policy processing workflows.
• Excellent written and verbal communication skills with high attention to detail.
• Ability to review, analyze, and validate documentation for accuracy and compliance.
• Proficiency with insurance software and document management systems.
• Strong organizational and time management skills.
• Comfortable working remotely using digital collaboration tools.
• Commitment to regulatory compliance and high standards of customer service.