InsightBM Project Delivery (SA)

Msxinternational; South Africa; On-site; ZAR 800,000 - 1,100,000; Full time

Job summary

MSX International is seeking a Business Management Consultant to improve dealer network performance in South Africa using the InsightBM BI platform. You will analyse dealer KPIs, identify risks, and develop data-driven recommendations to enhance profitability, efficiency and customer experience.

You will coach dealers, deliver training on platform functionality, monitor engagement, and facilitate alignment between OEM teams, dealers, and MSX consultants to drive measurable outcomes.

Qualifications

• Minimum of 5 years in automotive retail, dealer operations or dealer development.
• Experience working with OEMs or dealer networks in South Africa is essential.
• Strong knowledge of dealership financial statements and KPIs.
• Experience delivering training, coaching or consulting in an automotive context is highly desirable.

Responsibilities

• Dealer Network Performance Management: analyse dealer KPIs and identify risks and improvement opportunities.
• InsightBM Platform Support & Engagement: promote adoption, improve data quality, and train users.
• Coaching & Consulting: provide structured coaching and translate insights into action plans.
• Stakeholder Management: build relationships with OEM stakeholders and dealer leadership.
• Project Coordination: plan and deliver MSX consulting projects, track milestones and outcomes.

Skills

Financial analysis

KPI analysis

Data interpretation

Excel

Power BI

Education

Bachelor's degree in Accounting, Finance, Business Management, Commerce

CA(SA)/CIMA/ACCA or equivalent

Tools

Power BI

Microsoft Excel

Job description

Key Responsibilities

1. Dealer Network Performance Management

   Support the OEM Dealer Development team in the design and execution of the local Business Management strategy.

   Analyse dealer performance data and KPIs to proactively identify business risks, performance gaps, and improvement opportunities across the network.

   Conduct ad hoc business analyses to support OEM decision-making, strategic planning, and performance reviews.

   Develop practical, data-backed recommendations to improve dealer profitability, operational efficiency, and customer experience performance.

2. InsightBM Platform Support & Engagement

   Champion the adoption and effective use of the InsightBM business intelligence platform across the dealer network and OEM teams.

   Support ongoing improvements in data quality, reporting accuracy, and dashboard utilisation within the InsightBM platform.

   Design and deliver training programmes for OEM personnel and dealer teams on platform functionality and best practices.

   Monitor and report on dealer engagement levels with the platform, implementing targeted interventions to increase participation and adoption where needed.

3. Coaching & Consulting

   Deliver structured coaching interventions to help dealer management teams understand, interpret, and act on their business performance data.

   Educate dealers on core Business Management principles - including financial statement interpretation, KPI management, and operational best practices.

   Support dealers in translating performance insights into concrete, prioritised operational action plans with clear accountability and timelines.

4. Stakeholder Management

   Build and maintain trusted, productive relationships with OEM stakeholders, Dealer Development Managers, and dealer principals.

   Act as a credible business advisor to both OEM teams and dealer leadership, providing objective analysis and strategic guidance.

   Facilitate effective communication and alignment between the OEM, dealer network, and MSX consulting teams.

5. Project Coordination

   Coordinate the planning and delivery of advanced consulting projects executed by MSX Performance Improvement Consultants, ensuring alignment with client objectives and timelines.

   Support the implementation of Performance Groups, dealer development programmes, and other structured improvement initiatives.

   Track project milestones, outcomes, and follow-up actions; report progress to MSX and OEM leadership.

Education

Bachelor's Degree in Accounting, Finance, Business Management, Commerce, or a closely related discipline.

Professional accounting or finance qualification (e.g., CA(SA), CIMA, ACCA, or equivalent).

Experience

• Minimum 5 years of relevant professional experience in automotive retail, dealer operations, business management, dealership finance, or dealer development.
• Demonstrable experience working with automotive OEMs and/or dealer networks in South Africa. (Essential)
• Strong working knowledge of automotive retail business models, dealership financial statements (composite reporting), and dealer performance management frameworks. (Essential)
• Previous experience in training delivery, performance coaching, or consulting engagements within the automotive sector. (Highly Desirable)

Knowledge, Skills & Competencies

Technical & Analytical Skills

• Strong financial analysis capability, including proficiency in reading and interpreting dealer composite financial statements.
• Ability to analyse multi-dimensional KPI datasets to identify root causes, trends, and business improvement opportunities.
• Solid understanding of dealership profit drivers across all departments: New & Used Vehicle Sales, Aftersales, Parts, Service, and Customer Experience (CX).
• Hands‑on experience with business intelligence and data reporting platforms.
• Advanced proficiency in Microsoft Excel; Power BI experience preferred.

Consulting & Problem‑Solving Skills

• Structured analytical approach to complex business challenges.
• Ability to translate data and insights into clear, actionable business recommendations tailored to the audience.
• Proven capability in preparing and presenting executive‑level performance reports and business cases.
• Experience facilitating workshops, training sessions, and performance review meetings.

Interpersonal & Leadership Skills

• Excellent verbal and written communication skills in English; additional South African languages are an advantage.
• Demonstrated ability to influence and build credibility with dealer principals and senior OEM stakeholders.
• Strong coaching, facilitation, and active listening skills.
• Self‑motivated, proactive, and capable of working autonomously within a client‑embedded environment.
• High degree of professionalism, discretion, and cultural sensitivity when operating within a client organisation.

Success Measures

The Business Management Consultant will be assessed against the following performance indicators:

Platform Engagement | Improvement in dealer engagement rates with the InsightBM platform Reporting Quality