Inside Sales Specialist (Luxury Hardware)
Location: Remote
Industry: Architectural Hardware / Manufacturing
Work Schedule: 9:00 am – 5:00 pm EST
Equipment: Own laptop required
About Us
We are a fast-growing company specializing in high-quality architectural hardware — including railings, Lucite/Acrylic, iron door handles, and fully custom-designed products. Our work spans both standard and bespoke projects, with a focus on precision engineering, manufacturing efficiency, and design innovation.
Position Overview
- We are hiring an Inside Sales Specialist to own our B2B outbound pipeline. You will be the first dedicated sales hire at Lyfe Hardware. That means you are not following a playbook — you are building one. Your primary focus is identifying and closing architects, interior designers, general contractors, and developers who need premium architectural hardware for their projects.
- This role is for a hunter, not a relationship manager. If you thrive on cold outreach, building pipeline from zero, and closing deals with design and construction buyers — this is for you.
Business Development & Outbound Prospecting
- Identify and target B2B buyers — architects, interior designers, general contractors, developers, and procurement teams
- Execute high-volume outbound prospecting daily: cold emails, LinkedIn outreach, and phone calls to new prospects
- Maintain a daily prospecting cadence — consistent activity is non-negotiable in this role
- Build and manage a pipeline of qualified B2B leads in ERPNext (our CRM)
- Research market trends, competitor activity, and buyer needs to identify new opportunities
Sales & Account Management
- Manage the full sales cycle: lead qualification → proposal creation → negotiation → close
- Present product offerings, custom solutions, and bulk pricing options to clients
- Establish and maintain long‑term relationships with key decision‑makers at architecture firms, GC companies, and developer groups
- Handle client inquiries related to product specifications, pricing, delivery timelines, and order fulfilment
- Coordinate with internal teams (CS, operations) to ensure smooth project execution after the sale
Bidding & Tender Management
- Experience with tendering and RFQ submissions is a plus for US‑based candidates. For offshore candidates, this is not a requirement — we will develop this capability with you over time.
- Identify tender opportunities and RFQs from architects, general contractors, and procurement platforms (where applicable)
- Prepare and submit competitive bids and proposals in collaboration with technical and estimation teams
- Negotiate contract terms to ensure profitable and long‑term partnerships
Sales Reporting & CRM Discipline
- Log every call, email, and meeting in ERPNext on the same day — no exceptions
- Maintain an accurate, up‑to‑date pipeline — your CRM should reflect reality, not optimism
- Track sales metrics, conversion rates, and revenue targets
- Provide weekly pipeline reports and sales forecasts to the founder
- Continuously improve your outreach approach based on data and feedback
Must-Have Qualifications
- 4+ years of B2B sales or business development experience (offshore candidates)
- Proven track record of outbound prospecting and closing deals — not just managing inbound leads
- Experience selling to architects, interior designers, contractors, developers, or hospitality buyers
- Proficiency in CRM tools — we use ERPNext and Frappe CRM (experience with any structured CRM is acceptable)
- Excellent written and spoken English — your outreach and proposals represent Lyfe Hardware
- Highly organised with strong follow‑up discipline and attention to detail
Bonus Points For
- Prior experience in architectural hardware, building materials, construction products, or premium fixtures
- Familiarity with the specification and bidding process used by architects and general contractors
- Experience with tendering or RFQ submissions (especially relevant for US‑based candidates)
- Prior experience at an e‑commerce company or startup environment
- Established relationships with architects, builders, or developers in the US market
What a Strong Day Looks Like
This is a high‑activity role. We expect:
Daily new outbound touches (cold emails, LinkedIn messages, or calls)
All activity logged in ERPNext before end of day
Follow‑ups actioned — no prospect left waiting more than 24 hours
Weekly pipeline reviewed and updated every Monday morning
If fanatical prospecting does not excite you, this role is not the right fit.
What We Offer
- Competitive base salary based on experience and geography
- Commission on closed revenue
- Fully remote with structured EST hours
- Direct access to the founder — no layers, no bureaucracy
- You are our first sales hire. You will build the playbook, not follow one.
- Long‑term growth potential as the sales function scales