Inside Sales Representative

elanco; South Africa; Hybrid; ZAR 360,000 - 600,000; Full time

Benefits offered by this job

Hybrid work

Centurion office

Job summary

Elanco is seeking an Inside Sales Representative to join the South Africa Sales Enablement team in Centurion. You will build strong customer relationships with veterinarians, retail outlets, and livestock producers via phone, digital, and virtual channels while delivering product support and high service levels.

You will use CRM tools (Salesforce/Veeva), Microsoft Teams, and outbound outreach to achieve territory targets.

Qualifications

• Degree or diploma in Business, Marketing, Animal Science, or related field.

Responsibilities

• Execute high-volume outbound sales activity using CRM platforms (Salesforce/Veeva) and Teams to expand territory.
• Manage end-to-end sales process: prospecting, engagement, product education, order coordination and follow-up.

Skills

CRM platforms (Salesforce/Veeva)

English (proficient)

Inside sales experience

Education

Bachelor's degree or diploma in Business/Marketing/Animal Science

Tools

Microsoft Teams

Job description

At Elanco (NYSE: ELAN) - it all starts with animals!

As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose - all to Go Beyond for Animals, Customers, Society and Our People.

At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.

Making animals' lives better makes life better - join our team today!

Your Role: Inside Sales Representative

As an Inside Sales Representative, you will be part of the South Africa Sales Enablement team, helping expand Elanco's reach across regional and outlying territories that are not regularly serviced by the field sales team. Based in Centurion, you will build strong customer relationships with veterinarians, retail outlets, and livestock producers through phone, digital, and virtual channels while delivering product support and a high level of service.

Your Responsibilities

• Use Customer Relationship Management (CRM) platforms such as Salesforce and Veeva, along with Microsoft Teams, phone-based outreach, and digital engagement, to execute high-volume outbound sales activity and grow assigned territories.
• Manage the end-to-end sales process, including prospecting, customer engagement, product education, technical information sharing, order coordination, and follow-up with veterinarians, retail outlets, and livestock producers.
• Develop and execute territory-specific sales plans to support monthly and quarterly revenue targets in underserved areas.
• Maintain accurate records of customer interactions, analyse sales trends, and provide feedback on market conditions and competitor activity.
• Collaborate with Field Sales and Marketing teams to coordinate customer handovers and support targeted digital campaigns.

What You Need to Succeed (minimum qualifications)

• Degree or diploma in Business, Marketing, Animal Science, or a related field.
• A minimum of 2 years of experience in inside sales, tele-sales, or customer relationship management.
• Proficiency in Customer Relationship Management (CRM) platforms such as Salesforce or Veeva, and virtual meeting tools such as Microsoft Teams.
• Strong verbal and written communication skills in English.

What will give you a competitive edge (preferred qualifications)

• Experience in the animal health or pharmaceutical industry.
• Experience building customer relationships across remote or underserved territories.
• Additional South African local language skills.

Additional Information

• Location: Centurion, South Africa
• Work model: hybrid

Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status

Elanco may use automated tools, including AI, to support parts of our recruitment process, such as reviewing applications against job‑related criteria and/or transferrable skills. These tools help ensure a consistent, structured evaluation, but they do not make hiring decisions. All decisions involve a human reviewer. For more information on how we handle personal data, please see our Elanco Workforce Privacy Notice.