Account Manager (External Sales)

Elchemie; Richards Bay; On-site; ZAR 391,000 - 502,000; Full time

Job summary

Elchemie is seeking a results-driven Sales Representative to grow our regional footprint in KwaZulu-Natal. You will pursue new opportunities, manage key accounts, and drive revenue in the motor and mining sectors, coordinating with an area partner and Sales Manager.

You’ll maintain CRM records, prepare proposals, and present services to clients while travelling within the region. The role requires a valid SA driver's license, English and Afrikaans communication, and a strong track record in

Qualifications

• Matric or NQF level 4.
• Certificate or Diploma in Sales and Marketing.
• Valid Driver’s license.
• 3-5 years working experience in Sales in the motor/mining industry.
• Computer literate.
• SAP knowledge (advantageous).
• Excellent negotiating skills.
• Time management skills.
• Good command of both English and Afrikaans (written and spoken).
• Ability to develop and deliver presentations.
• Product knowledge (Auto Electrical parts).
• Ability to persuade and influence others.
• Knowledge of advertising and sales promotion techniques.
• Customer service skills.

Responsibilities

• Seek out new opportunities with stand‑alone and chain accounts within established region.
• Meet sales goals and objectives assigned by the Sales Manager
• Supervising and servicing established client accounts.
• Preparing a variety of sales status reports that include activity, follow‑up, closings, and adherence to targets.
• Handling customers and resolving their concerns.
• Communicating new service and product opportunities, feedback, special developments, or information collected during field activity to the Sales Manager.
• Update and maintain all customer records and ensure continuous improvement of the CRM Database.
• Presenting and selling company services and products to current and prospective clients.
• Follow up on referrals and new leads resulting after field activity with the assistance of your area partner (Internal Sales Coordinator)
• Preparing proposals, presentations, and sales contracts.
• Establishing and maintaining new and established client relationships.
• Participating in marketing events like trade shows, seminars, and telemarketing events.
• Managing account services through follow‑up and quality checks.
• Developing and implementing special sales activities in order to reduce stock.
• Coordinating with company staff to achieve the work required in closing up sales.
• Provide training to new sales employees.
• Provide weekly feedback relating to lost sales and back orders.
• Submit weekly call sheets to the sales manager as well as call planners for the week ahead.
• Ensuring that COD customer accounts are kept up dated and paid regularly
• Any additional duties as required by the Line Manager

Skills

Negotiation

Time management

English-Afrikaans bilingual

Presentations

Product knowledge

Persuasion

Sales promotion

Customer service

Computer literacy

SAP knowledge

Education

Matric or NQF4

Sales/Marketing certificate or diploma

Tools

CRM software

SAP

Job description

What you’ll be doing

• Seeking out new opportunities constantly with both stand‑alone and chain accounts within established region.
• Meet sales goals and objectives assigned by the Sales Manager
• Supervising and servicing established client accounts.
• Preparing a variety of sales status reports that include activity, follow‑up, closings, and adherence to targets.
• Handling customers as well as identifying and resolving their concerns.
• Communicating new service and product opportunities, feedback, special developments, or information collected during field activity to the Sales Manager.
• Update and maintain all customer records and ensure continuous improvement of the CRM Database.
• Presenting and selling company services and products to current and prospective clients.
• Follow up on referrals and new leads resulting after field activity with the assistance of your area partner (Internal Sales Coordinator)
• Preparing proposals, presentations, and sales contracts.
• Establishing and maintaining new and established client relationships.
• Participating in marketing events like trade shows, seminars, and telemarketing events.
• Managing account services through follow‑up and quality checks.
• Developing and implementing special sales activities in order to reduce stock.
• Coordinating with company staff to achieve the work required in closing up sales.
• Provide training to new sales employees.
• Provide weekly feedback relating to lost sales and back orders.
• Submit weekly call sheets to the sales manager as well as call planners for the week ahead.
• Ensuring that COD customer accounts are kept up dated and paid regularly
• Any additional duties as required by the Line Manager

What you’ll need

• Matric or NQF level 4.
• Certificate or Diploma in Sales and Marketing.
• Valid Driver’s license.
• 3-5 years working experience in Sales in the motor/mining industry.
• Computer literate.
• SAP knowledge (advantageous).
• Excellent negotiating skills.
• Time management skills.
• Good command of both the English and Afrikaans language (written and spoken).
• Ability to develop and deliver presentations.
• Product knowledge (Auto Electrical parts).
• Ability to persuade and influence others.
• Knowledge of advertising and sales promotion techniques.
• Customer service skills.

What is in it for you?

• Competitive, market‑related monthly CTC of R35 000 - R45 000 (depending on skills, experience and interview performance).
• Additional benefits, including Medical Company Contribution, Pension Company Contribution, Company Car, Company Fuel Card.
• Be part of a well‑established company which continues to grow.

A Few Things to Know

• A valid South African driver's license is a requirement.
• The ideal candidate will be comfortable in both English and Afrikaans.
• Frequent travel within the KwaZulu-Natal area.

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