Incentive & Group Travel Consultant

HotelJobs; Randburg; On-site; ZAR 240,000 - 360,000; Full time

Job summary

HotelJobs is seeking an experienced Group Tour Consultant in Randburg to arrange journeys to Southern Africa for group series, ad hoc groups and incenti ve travellers via overseas agents. You will quote, reserve, liaise with guides and suppliers, and ensure deadlines are met while maintaining excellent client relationships.

You will load reservations in Tourplan, prepare travel packs, and handle payments and documentation with meticulous attention to detail.

Qualifications

• Experience in inbound tourism and group travel
• Ability to quote ad hoc groups and incentive groups
• Knowledge of customers’ needs and supplier negotiation
• Proven experience with Tourplan or similar reservation systems
• Strong logistical planning and attention to detail

Responsibilities

• Quote and reserve for group journeys within required turnaround times.
• Load reservations and confirmations into Tourplan.
• Coordinate with agents, guides, and suppliers to meet deadlines.
• Prepare client travel packs, vouchers and rooming lists.
• Maintain client relationships and handle complaints and queries.

Skills

Negotiation

Client communication

Planning

Problem-solving

Attention to detail

Education

Travel & Tourism qualification

Matric/Grade 12

Tools

Tourplan

Excel

Job description

HotelJobs is seeking an experienced Group Tour Consultant in Randburg to arrange journeys to Southern Africa for group series, ad hoc groups and incenti ve travellers via overseas agents. You will quote, reserve, liaise with guides and suppliers, and ensure deadlines are met while maintaining excellent client relationships.

You will load reservations in Tourplan, prepare travel packs, and handle payments and documentation with meticulous attention to detail.