Group Tour & Incentive Travel Specialist

Phoenix Recruitment; Gauteng; On-site; ZAR 180,000 - 300,000; Full time

Job summary

Phoenix Recruitment is seeking a Group Tour Consultant in Bryanston to manage bookings for Southern Africa group travel, including incentives and ad hoc groups. You will liaise with overseas agents, handle quotes, and ensure timely confirmations while delivering excellent client service.

Responsibilities include coordinating guides, managing rooming lists, and maintaining strong supplier relationships. A travel qualification and solid knowledge of destinations are preferred.

Qualifications

• Inbound tourism experience is essential.
• Experience with ad hoc groups and incentive groups is required.
• Strong planning, organisational, and analytical skills are essential.

Responsibilities

• Quoting and reservations for group travel via Excel and Tourplan.
• Load reservations and PCM on Tourplan; ensure supplier confirmations and deadlines.
• Maintain client and agent communication; manage payments and follow-ups with Finance.

Skills

Inbound tourism

Group bookings

Negotiation with suppliers

Customer service

Quote & reservations

TourPlan knowledge

Education

Travel & Tourism qualification

Tools

Tourplan

Job description

Phoenix Recruitment is seeking a Group Tour Consultant in Bryanston to manage bookings for Southern Africa group travel, including incentives and ad hoc groups. You will liaise with overseas agents, handle quotes, and ensure timely confirmations while delivering excellent client service.

Responsibilities include coordinating guides, managing rooming lists, and maintaining strong supplier relationships. A travel qualification and solid knowledge of destinations are preferred.