In-Store Customer Experience Associate

Sainsbury's Digital, Tech and Data; Empangeni; On-site; ZAR 274,000 - 365,000; Full time

Benefits offered by this job

Discount card

Holiday entitlement

Pension and life cover

Share schemes

Wellbeing programs

Job summary

Sainsbury's is looking for store colleagues to join our busy teams during peak periods and beyond. You will help customers with friendly service, assist with shelving, stock movement and order picking, and use digital tools to improve the shopping experience. A collaborative, upbeat attitude and willingness to learn are essential.

You’ll thrive in a fast-paced environment, support teammates across the store, and contribute to a welcoming, efficient customer journey every day.

Qualifications

• Friendly and welcoming with enthusiasm for helping customers.
• Thrives in a fast-paced, physical and high-energy environment.
• Committed team player, always willing to support colleagues and work together.
• Flexible and willingness to work across the store and take on new challenges.
• Open to learning, developing and trying new things to improve our service.
• Confident learning to use new digital tools and technology to do your job brilliantly.
• Take pride and ownership in your work, including close attention to detail.

Responsibilities

• Put customers first and make them feel valued through friendly, helpful service.
• Ready to help wherever customers need you, from shelving to serving and assisting with orders.
• Use and embrace digital tools to do your job and enhance the customer experience.
• Help organise and move stock, keep shelves tidy and well-presented, and handle loads safely.
• Build knowledge of products, services and promotions to confidently recommend to customers.

Skills

Customer service

Team player

Flexible

Communication

Tools

Digital tools usage

Job description

Sainsbury's is looking for store colleagues to join our busy teams during peak periods and beyond. You will help customers with friendly service, assist with shelving, stock movement and order picking, and use digital tools to improve the shopping experience. A collaborative, upbeat attitude and willingness to learn are essential.

You’ll thrive in a fast-paced environment, support teammates across the store, and contribute to a welcoming, efficient customer journey every day.