In-Store Sales Associate — Flexible Hours & Growth

Snowball Impact Marketing (Pty) Ltd; Cape Town; On-site; ZAR 108,000 - 156,000; Full time

Job summary

Snowball Impact Marketing (Pty) Ltd is seeking a motivated Retail Sales Associate to deliver excellent customer experiences and drive in-store sales. This role suits someone who enjoys working with people, values professional representation, and can contribute to a welcoming shopping environment.

You will support day-to-day store operations, assist customers with product selection, and help ensure the store is presented to a high standard, while maintaining strong product knowledge and

Qualifications

• Previous experience in retail, sales, customer service, or a similar client-facing role.
• Matric certificate.
• NQF LEVEL 4.
• AGE 18/29.
• Strong communication and interpersonal skills.
• Confidence in engaging with customers and identifying their needs.
• Ability to work flexible hours, including weekends and public holidays if required.
• Basic numeracy and comfort handling cash or point-of-sale systems.
• Professional appearance and a customer-focused attitude.
• Ability to work well independently and as part of a team.

Responsibilities

• Welcome and assist customers in a friendly, professional, and helpful manner
• Understand customer needs and recommend suitable products or services
• Drive sales by promoting products, upselling where appropriate, and supporting team sales targets
• Process transactions accurately and efficiently
• Handle customer questions, concerns, and basic complaints with professionalism
• Maintain a clean, organized, and visually appealing store environment
• Restock shelves and ensure merchandise is displayed correctly
• Monitor stock levels and report low or missing inventory
• Stay informed about product features, promotions, and store policies
• Support opening and closing procedures as needed
• Work collaboratively with team members to deliver a consistent customer experience
• What Success Looks Like: Customers receive prompt, knowledgeable, and friendly service
• Sales targets are consistently supported through strong customer engagement
• The store remains well-presented, stocked, and organized
• Transactions and daily operational tasks are completed accurately
• Positive customer relationships contribute to repeat business and brand trust

Skills

Communication

Interpersonal skills

Customer service

Teamwork

Education

Matric certificate

NQF Level 4

Job description

Snowball Impact Marketing (Pty) Ltd is seeking a motivated Retail Sales Associate to deliver excellent customer experiences and drive in-store sales. This role suits someone who enjoys working with people, values professional representation, and can contribute to a welcoming shopping environment.

You will support day-to-day store operations, assist customers with product selection, and help ensure the store is presented to a high standard, while maintaining strong product knowledge and