Impactful Safer Gambling Analyst, Compliance & Risk

Midnite; Cape Town; On-site; ZAR 284,000 - 341,000; Full time

Benefits offered by this job

13th cheque policy

Retirement fund contributions

Employee Assistance Programme

Severe illness cover

Life cover

Income continuation benefit

Funeral cover

Job summary

Midnite is a cutting-edge sports betting and gaming platform based in Cape Town, seeking a Safer Gambling Analyst to join the Compliance team. You will protect players, engage with customers, and make judgement calls impacting wellbeing and regulatory outcomes.

This role offers hands-on compliance exposure, with growth potential in a critical function of the business. Join a high-performance team that values ownership, rapid iteration, and real impact, working five days per week on-site in Cape

Responsibilities

• Engage with customers via email, chat, and outbound calls regarding safer gambling.
• Conduct account reviews to assess gambling-related risk.
• Analyse flagged accounts from both safer gambling and AML perspectives.
• Handle complaints and escalation cases professionally.
• Monitor compliance inboxes and maintain SLA adherence.
• Escalate high-risk or complex cases appropriately.
• Document decisions clearly and accurately.
• Contribute to process improvements and team best practices.

Job description

Midnite is a cutting-edge sports betting and gaming platform based in Cape Town, seeking a Safer Gambling Analyst to join the Compliance team. You will protect players, engage with customers, and make judgement calls impacting wellbeing and regulatory outcomes.

This role offers hands-on compliance exposure, with growth potential in a critical function of the business. Join a high-performance team that values ownership, rapid iteration, and real impact, working five days per week on-site in Cape