Part-Time Safer Gambling Analyst – Compliance & Protection

Hire Resolve; Cape Town; On-site; ZAR 334,800 - 502,200; Part time

Job summary

A next-generation betting platform is searching for a Safer Gambling Analyst to join their compliance team in Cape Town. This part-time role involves engaging with customers who may be at risk of gambling-related harm, developing internal policies, and ensuring compliance with operational procedures. Candidates must possess strong communication skills and the ability to manage difficult conversations. If you're self-motivated and passionate about customer service, apply today to make a career-changing move.

Qualifications

• Native or bilingual proficiency in written and spoken English is mandatory.
• Experience in handling difficult conversations while remaining focused.
• Ability to work independently and as part of a team.

Responsibilities

• Engage with customers who may be experiencing gambling-related harm.
• Uphold and develop internal policies for preventing gambling-related harm.
• Monitor customer communication channels for operational compliance.

Skills

Excellent oral communication skills

Bilingual proficiency in English

Calm under pressure

Attention to detail

Customer service excellence

Job description

A next-generation betting platform is searching for a Safer Gambling Analyst to join their compliance team in Cape Town. This part-time role involves engaging with customers who may be at risk of gambling-related harm, developing internal policies, and ensuring compliance with operational procedures. Candidates must possess strong communication skills and the ability to manage difficult conversations. If you're self-motivated and passionate about customer service, apply today to make a career-changing move.