IBM Senior Technical Specialist

Ovations Talent Sourcing; Cape Town; Hybrid; ZAR 1,004,000 - 1,451,000; Full time

Job summary

Ovations Talent Sourcing in Cape Town is seeking a Senior Technical Specialist with deep IBM ECM experience to join our technical team on a 6-month hybrid contract.

You will configure and support IBM ECM solutions, work with Content Manager, OnDemand and Navigator, and drive upgrades, documentation, and DR testing while aligning with enterprise standards. The role requires strong analytical skills and stakeholder engagement to prioritise multiple tasks.

Qualifications

• Relevant IT Degree or Diploma.
• Minimum 5 years' IBM Content Management experience.
• Strong experience with IBM Content Manager, IBM Content Manager OnDemand, IBM Content Navigator.

Responsibilities

• Configure and support solutions using the IBM Content Management suite.
• Work with IBM Content Manager, IBM Content Manager OnDemand, IBM Content Navigator and IBM Records Manager.
• Implement, install, upgrade and maintain IBM-related third-party packages.
• Develop and maintain technical documentation and operating procedures.
• Perform task estimations and provide work allocation recommendations.
• Execute and support Disaster Recovery processes and testing.
• Participate in Proof of Concepts (POCs).
• Maintain and enhance systems according to business requirements and approved technology standards.
• Provide production support and participate in standby duties.
• Evaluate products and technologies.
• Report on technical task progress and share knowledge with team members.

Skills

IBM Content Manager

IBM Content Manager OnDemand

IBM Content Navigator

Education

Relevant IT Degree or Diploma

Job description

WE ARE HIRING: SENIOR TECHNICAL SPECIALIST – IBM ECM

Location: Cape Town

Contract Type: 6 Months

Work Arrangement: Hybrid

We are looking for an experienced Senior Technical Specialist with strong IBM Enterprise Content Management (ECM) experience to join a technical team supporting and enhancing enterprise content management solutions.

Key Responsibilities

• Configure and support solutions using the IBM Content Management suite
• Work with IBM Content Manager, IBM Content Manager OnDemand, IBM Content Navigator and IBM Records Manager
• Implement, install, upgrade and maintain IBM-related third-party packages
• Develop and maintain technical documentation and operating procedures
• Perform task estimations and provide work allocation recommendations
• Execute and support Disaster Recovery processes and testing
• Participate in Proof of Concepts (POCs)
• Maintain and enhance systems according to business requirements and approved technology standards
• Provide production support and participate in standby duties
• Evaluate products and technologies
• Report on technical task progressShare knowledge and support team members

Requirements

• Relevant IT Degree or Diploma
• Minimum 5 years' IBM Content Management experience
• Strong experience with: IBM Content Manager, IBM Content Manager OnDemand, IBM Content Navigator

Advantageous Skills

• Solutions development and design
• Development and scripting
• Relational databases, DB2 and MS SQL
• Windows Server, Red Hat Linux and AIX
• Enterprise Content Management technologies and processes
• IBM FileNet
• IBM Enterprise Records
• IBM Content Classification
• IBM Content Collector
• Strong problem-solving and stakeholder engagement skills

Key Competencies

• Strong analytical and numerical ability
• Problem-solving skills
• Conceptual thinking
• Good communication and interpersonal skills
• Action and results orientation
• Quality orientation
• Continuous learning mindset
• Ability to prioritise and manage multiple tasks