Enterprise Content Management: Senior Technical Specialist

Hire Resolve; Cape Town; On-site; ZAR 900,000 - 1,200,000; Full time

Benefits offered by this job

Salary negotiable

Hybrid work - CPT based

Job summary

A leading recruitment agency is seeking a skilled Senior Technical Specialist in Cape Town, skilled in IBM Content Management. The successful applicant will manage various content repositories, provide technical support, and ensure effective system operations. Candidates should possess a relevant IT degree and at least 5 years of IBM Content Management experience. This role offers a hybrid working model and negotiable salary, enabling candidates to balance their professional lives effectively.

Qualifications

• Minimum of 5 years of experience in IBM Content Management.
• Familiarity with Enterprise Content Management processes.
• Experience with solutions development and design.
• Knowledge of DB2 or MS SQL and operating systems (Windows Server, Red Hat Linux, AIX).
• Familiarity with FileNet, Enterprise Records, and related IBM tools is advantageous.
• Solutions development, scripting, and documentation abilities.

Responsibilities

• Manage content repositories and provide technical support.
• Install, upgrade, and maintain software packages.
• Lead in creating technical documentation and operating procedures.
• Provide task estimates, progress reporting, and DR/BC testing.
• Perform proofs of concept and evaluate products for clients.
• Deliver production support and participate in on-call standby duties.
• Share knowledge with the team and assist in solution design.

Skills

IBM Content Management experience

Analytical skills

Problem-solving skills

Communication skills

Relational databases

DB2

MS SQL

Windows Server

Red Hat Linux

AIX

IBM FileNet

Kofax Capture

Education

Relevant IT degree or diploma

Tools

IBM Content Manager

IBM Content Manager OnDemand

IBM Content Navigator

Relational Databases (DB2, MS SQL)

Windows Server

Red Hat Linux

AIX

Red Hat Linux

AIX

IBM FileNet

IBM Content Classification

IBM Content Collector

Kofax Capture

Linux/Windows environments

Job description

Hire Resolve's client is looking for someone skilled in Enterprise Content Management to join their team as a Senior Technical Specialist in Cape Town, WC. The candidate hired for this role will manage different content repositories, including IBM Content Manager 8, IBM Content Manager OnDemand, and the associated web client applications. Responsibilities include overseeing capacity, handling modifications, managing user access, troubleshooting, and providing general support functions for various systems and processes.

Core Outputs

• Configure and support solutions implementation using the IBM Content Management suite.
• Work with integrated solutions using IBM Content Manager, IBM OnDemand, IBM Content Navigator, IBM Records Manager, and other related IBM technologies.
• Install, upgrade, and maintain 3rd party packages (IBM).
• Lead or assist in creating technical documentation and operating procedures supporting client solutions on the IBM platform.
• Provide task estimations and work allocation recommendations.
• Execute disaster recovery processes and tests.
• Perform proof of concepts.
• Report progress on technical tasks.
• Maintain and enhance systems based on business requirements, using approved technology standards.
• Evaluate products.
• Provide production support and standby duty.
• Share knowledge with team colleagues.

Requirements

• Relevant IT degree or diploma.
• Minimum of 5 years of IBM Content Management experience, specifically in:
• IBM Content Manager
• IBM Content Manager OnDemand
• IBM Content Navigator
• Papertrail content management platform experience.
• Additional Skills Beneficial to Your Application:
• Solutions development and design experience.
• Development and scripting capabilities.
• Knowledge of Relational Databases (DB2, MS SQL).
• Experience with Windows Server, Red Hat Linux, and AIX operating systems.
• Familiarity with Enterprise Content Management technologies and processes.
• IBM FileNet, IBM Enterprise Records, IBM Content Classification, IBM Content Collector, and Kofax Capture software knowledge.
• Personal Attributes and Competencies:
• Strong analytical and numerical ability.
• Excellent problem-solving skills.
• Conceptual thinker.
• Strong communication and interpersonal skills.
• Results-oriented.
• Quality-focused.
• Eagerness to learn and expand knowledge.
• Effective task management and prioritization skills.

Benefits

• Salary : Negotiable
• Hybrid - CPT Based

Contact Hire Resolve for you next career-changing move

You can contact Abigail King at [e-mail]

You can alsovisit the Hire Resolve website:hireresolve.us or email us your CV:[e-mail]

We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.