Technical Specialist (Kofax)

Ovations Talent Sourcing; Cape Town; On-site; ZAR 540,000 - 900,000; Full time

Job summary

Ovations Talent Sourcing in Cape Town seeks a Kofax Technical Specialist to configure, implement, and support Kofax capture solutions across enterprise environments. You will manage deployments, implement upgrades, and maintain extensive documentation.

The role requires a strong background in document management with Kofax products, agile experience, and the ability to deliver reliable production support in a dynamic team setting.

Qualifications

• Relevant IT Degree or Diploma.
• Minimum of 5 years' Document Management experience.
• Strong experience with the Kofax product suite for content capture.
• Experience with enterprise-level deployments.
• Exposure to Agile or Scrum methodologies.

Responsibilities

• Configure and support implementation solutions using Kofax Total Agility (KTA).
• Work with Kofax Capture, KTM, KTA, Import Connector, and related Kofax technologies.
• Manage and support document capture processes.
• Manage capacity, modifications, user creation, troubleshooting and general support.
• Implement, install, upgrade and maintain third-party packages.
• Create and maintain technical documentation and operating procedures.
• Provide task estimations and work allocation recommendations.
• Execute disaster recovery processes and tests.
• Participate in proof of concepts and product evaluations.
• Report on progress of technical tasks.
• Maintain and enhance systems based on business requirements and approved technology standards.
• Provide production support and standby duty.
• Transfer knowledge to team colleagues.

Skills

Kofax expertise

Document management

ECM experience

Agile/Scrum familiarity

Problem solving

Communication

Team collaboration

Education

Relevant IT Degree or Diploma

Tools

Kofax Total Agility (KTA)

Kofax Capture

Kofax Transformation Modules (KTM)

Kofax Import Connector

Job description

WE ARE HIRING: TECHNICAL SPECIALIST – KOFAX

Location: Cape Town

Contract/Permanent role

Are you an experienced Kofax Technical Specialist with strong Document Management and Enterprise Content Management experience?

We are looking for a skilled professional to configure, implement, support and maintain document capture solutions using the Kofax product suite.

Key Responsibilities

• Configure and support implementation solutions using Kofax Total Agility (KTA)
• Work with Kofax Capture, Kofax Transformation Modules (KTM), Kofax Total Agility (KTA), Kofax Import Connector, and related Kofax technologies
• Manage and support document capture processes
• Manage capacity, modifications, user creation, troubleshooting and general support
• Implement, install, upgrade and maintain third-party packages
• Create and maintain technical documentation and operating procedures
• Provide task estimations and work allocation recommendations
• Execute disaster recovery processes and tests
• Participate in proof of concepts and product evaluations
• Report on progress of technical tasks
• Maintain and enhance systems based on business requirements and approved technology standards
• Provide production support and standby duty
• Transfer knowledge to team colleagues

Qualifications & Experience

• Relevant IT Degree or Diploma
• Minimum of 5 years' Document Management experience
• Strong experience with the Kofax product suite for content capture
• Experience with enterprise-level deployments
• Exposure to Agile or Scrum methodologies

Important Skills

• Kofax Total Agility (KTA)
• Kofax Capture
• Kofax Transformation Modules (KTM)
• Kofax Import Connector
• Document Management
• Enterprise Content Management (ECM)
• Solutions development and design
• Development experience
• Database skills
• Problem-solving and troubleshooting

Advantageous Skills

• Kofax Robotic Process Automation experience
• Cloud experience: AWS, Azure or GCP
• Scripting languages: PowerShell, Python or JavaScript
• Understanding of RESTful API integration

Personal Attributes

• Strong analytical and numerical ability
• Excellent problem-solving skills
• Strong communication and interpersonal skills
• Results-oriented
• Quality-focused
• Strong learning orientation
• Ability to manage and prioritise tasks effectively