Hybrid Virtual Childcare Operations Specialist

Placements24; Mbombela (Nelspruit); Hybrid; ZAR 420,000 - 640,000; Full time

Benefits offered by this job

Hybrid work flexibility

Competitive salary

Professional development

Employee assistance program

Job summary

Placements24 is seeking a Virtual Childcare Operations Specialist to manage day-to-day operations of our online programs from Nelspruit, with hybrid in-office collaboration. You will implement policies, coordinate staffing, and ensure quality service for children, parents, and educators.

The role requires a strong background in operations management, a passion for childcare, and the ability to thrive in a fast-paced environment. Join a dynamic team shaping accessible virtual childcare solutions.

Qualifications

• Bachelor’s degree in business administration, operations management, or related field.
• Minimum of 5 years of experience in operations management, preferably within education or childcare.
• Proven experience in managing daily operations, process improvement and resource allocation.
• Strong understanding of operational best practices and project management principles.
• Excellent organizational, time-management and problem-solving skills.
• Effective communication and interpersonal skills with ability to work collaboratively.

Responsibilities

• Oversee day-to-day operations of the virtual childcare programs for efficiency and quality.
• Implement and manage operational policies and procedures for the online learning platform.
• Manage resources including scheduling, staffing coordination, and digital asset inventory.
• Serve as primary contact for operational inquiries from internal teams and external stakeholders.
• Troubleshoot and resolve operational issues promptly and effectively.
• Monitor program delivery and identify areas for process improvement.
• Collaborate with technology team to ensure platform performance.
• Assist in onboarding new staff and provide ongoing operational support.
• Ensure compliance with childcare regulations and company standards.
• Contribute to strategic planning for scalability and efficiency.

Job description

Placements24 is seeking a Virtual Childcare Operations Specialist to manage day-to-day operations of our online programs from Nelspruit, with hybrid in-office collaboration. You will implement policies, coordinate staffing, and ensure quality service for children, parents, and educators.

The role requires a strong background in operations management, a passion for childcare, and the ability to thrive in a fast-paced environment. Join a dynamic team shaping accessible virtual childcare solutions.