Hybrid Telecom Field Technician: Install & Support

Placements24; East London; Hybrid; ZAR 83,000 - 165,000; Full time

Benefits offered by this job

Company vehicle

Health, dental, and vision insurance

On-the-job training

Paid time off

Hybrid schedule

Work safety gear provided

Job summary

Placements24 seeks a Telecom Network Field Technician for East London, Eastern Cape. This hybrid role combines hands-on field work with remote reporting and coordination, focusing on installation, maintenance, troubleshooting, and repair of telecommunications equipment at customer sites.

You will work with various telecom hardware, understand basic networking, and deliver excellent customer service while coordinating with remote support teams.

Qualifications

• High school diploma required; technical certifications are a strong asset.
• Experience with telecom hardware, cabling, and basic networking helpful.
• Strong customer service and communication skills essential.

Responsibilities

• Install, configure, and test telecom equipment including routers, modems, switches and CPE.
• Perform routine maintenance and repairs on network infrastructure.
• Diagnose and troubleshoot hardware, software and connectivity issues.
• Respond to service calls and customer requests promptly.
• Document all service activities and time spent in company systems.
• Collaborate with remote support for complex issues.

Skills

Customer service

Time management

Independent work

Diagnostics

Education

High school diploma

Telecommunications certification

Job description

Placements24 seeks a Telecom Network Field Technician for East London, Eastern Cape. This hybrid role combines hands-on field work with remote reporting and coordination, focusing on installation, maintenance, troubleshooting, and repair of telecommunications equipment at customer sites.

You will work with various telecom hardware, understand basic networking, and deliver excellent customer service while coordinating with remote support teams.