Hybrid Senior UX Researcher - User Insights Leader

Placements24; Rustenburg; Hybrid; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Professional development opportunities

Job summary

Placements24 in Rustenburg, North West, seeks a Senior UX Researcher to lead user-centred research and translate insights into actionable design recommendations.

You will plan and conduct usability studies, interviews, surveys, and fieldwork, synthesize findings, and collaborate with product, design, and engineering teams to shape product roadmaps. A hybrid work model offers flexibility between remote work and in-person collaboration in the North West region.

Qualifications

• Minimum of 5 years of experience in UX research with a strong portfolio.
• Proven expertise in usability testing, interviews, surveys, and ethnography.
• Ability to synthesize qualitative and quantitative data into actionable insights.
• Excellent communication, presentation, and storytelling skills.

Responsibilities

• Plan, design, and conduct comprehensive user research studies.
• Analyze data to identify user needs, pain points, and behaviours.
• Synthesize findings into clear, actionable insights and recommendations.
• Collaborate with product teams to define research objectives and roadmaps.
• Develop personas and journey maps to represent user needs.

Skills

UX research

Qualitative methods

Quantitative methods

Communication

Education

Bachelor's or Master's in HCI/Psychology/Sociology/Anthropology

Tools

UserTesting

SurveyMonkey

Optimal Workshop

Job description

Placements24 in Rustenburg, North West, seeks a Senior UX Researcher to lead user-centred research and translate insights into actionable design recommendations.

You will plan and conduct usability studies, interviews, surveys, and fieldwork, synthesize findings, and collaborate with product, design, and engineering teams to shape product roadmaps. A hybrid work model offers flexibility between remote work and in-person collaboration in the North West region.