Hybrid Senior Operations Analyst - Data-Driven Optimizer

Placements24; Durban; Hybrid; ZAR 720,000 - 1,100,000; Full time

Benefits offered by this job

Medical aid

Retirement contributions

Hybrid work model

Professional development

Durban office

Job summary

WhatJobs Direct in Durban, KwaZulu-Natal, ZA is seeking a Senior Operations Analyst to optimize processes, analyze complex data, and provide actionable insights for improving productivity and reducing costs. The role combines in-office collaboration with remote work in a hybrid setting.

The ideal candidate has 5+ years in operations analysis, strong Excel/SQL and BI skills, and a solid grasp of Lean or Six Sigma.

Qualifications

• Bachelor's degree in a related field.
• Minimum 5 years in operations analysis or a similar role.
• Experience analyzing large datasets and identifying operational trends.
• Strong analytical and problem-solving skills.
• Proficiency in Excel, SQL, and BI tools (Tableau/Power BI).
• Excellent communication and presentation skills.
• Experience working in a hybrid in-office/remote environment.
• Understanding of lean/six sigma is a plus.

Responsibilities

• Analyze operational data to identify trends, inefficiencies, and improvements.
• Develop and maintain KPIs to track operational performance.
• Create reports and dashboards to visualize data and insights.
• Provide recommendations for process optimization and cost reduction.
• Collaborate with operations teams to implement improvements.
• Conduct root cause analysis and propose solutions.
• Support strategic planning with data-driven insights.
• Ensure data accuracy and integrity in reporting.

Education

Bachelor's degree

Tools

Tableau

Power BI

Job description

WhatJobs Direct in Durban, KwaZulu-Natal, ZA is seeking a Senior Operations Analyst to optimize processes, analyze complex data, and provide actionable insights for improving productivity and reducing costs. The role combines in-office collaboration with remote work in a hybrid setting.

The ideal candidate has 5+ years in operations analysis, strong Excel/SQL and BI skills, and a solid grasp of Lean or Six Sigma.