Hybrid Insurance Claims Assessor | Analyze, Settle & Serve

Placements24; Pietermaritzburg; Híbrido; ZAR 180 000 - 240 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Hybrid work model

Competitive salary and benefits

Medical and retirement benefits

Resumo da oferta

Placements24 in Pietermaritzburg is seeking an Insurance Claims Assessor to meticulously investigate, evaluate, and settle insurance claims, ensuring compliant and fair processing for clients.

You will gather documents, liaise with policyholders and internal stakeholders, and negotiate settlements with a focus on accuracy, customer service, and timely resolutions. This role offers a hybrid work arrangement and growth opportunities within a supportive team.

Qualificações

• Proven experience as an Insurance Claims Assessor or similar role.
• In-depth understanding of insurance policies, legal requirements, and claims handling procedures.
• Strong analytical and problem-solving skills with meticulous attention to detail.
• Excellent communication, negotiation, and interpersonal skills.
• Proficiency in claims management software and standard office applications.
• Relevant certifications in insurance or claims management are advantageous.

Responsabilidades

• Investigate insurance claims by gathering documentation such as police reports and medical records.
• Evaluate coverage validity and extent based on policy terms.
• Conduct damage assessments with external experts when needed.
• Negotiate settlements fairly and promptly with policyholders.
• Process claims payments accurately with detailed records.
• Communicate claim status updates to policyholders and stakeholders.

Conhecimentos

Investigate claims

Policy analysis

Negotiation

Communication

Analytical thinking

Attention to detail

Claims management software

Interpersonal skills

Formação académica

Insurance certifications / claims management certs

Ferramentas

Claims management software

MS Office

Descrição da oferta de emprego

Placements24 in Pietermaritzburg is seeking an Insurance Claims Assessor to meticulously investigate, evaluate, and settle insurance claims, ensuring compliant and fair processing for clients.

You will gather documents, liaise with policyholders and internal stakeholders, and negotiate settlements with a focus on accuracy, customer service, and timely resolutions. This role offers a hybrid work arrangement and growth opportunities within a supportive team.