Insurance Claims Adjuster - George

Placements24; George; Hybrid; ZAR 240,000 - 420,000; Full time

Benefits offered by this job

Hybrid work model

Competitive salary package

Medical aid and retirement fund

Job summary

Placements24 in George, Western Cape is seeking an experienced Insurance Claims Adjuster to join our team in a hybrid role with a balance of office-based collaboration and remote work. You will investigate claims, determine coverage, negotiate settlements, and maintain accurate documentation to support fair and timely resolutions.

You will handle investigations, liaise with claimants, policyholders, witnesses, and third parties while ensuring compliance with insurance regulations and company

Qualifications

• Diploma in Insurance or related field required.
• Proven experience as a Claims Adjuster or similar role.
• Strong knowledge of insurance policies, claims procedures and legal aspects.

Responsibilities

• Investigate and assess damages or losses for insurance claims.
• Interview claimants, policyholders and witnesses to gather information.
• Review policies to determine coverage and liability.
• Negotiate settlements with claimants and representatives.
• Prepare detailed reports on investigations and findings.
• Maintain accurate claim records and manage caseloads.

Skills

Investigative skills

Analytical thinking

Negotiation

Claims software

Microsoft Office

Communication skills

Travel willingness

Education

Diploma in Insurance

Tools

Claims management software

Microsoft Office

Job description

About the Role

Our client is seeking a dedicated and experienced Insurance Claims Adjuster to join their growing team in **George, Western Cape**. This role is pivotal in managing the claims process from initial report to final settlement, ensuring fair and efficient resolution for policyholders. As a hybrid role, you will benefit from a mix of office-based collaboration and the flexibility of remote work. You will be responsible for investigating insurance claims, determining coverage, negotiating settlements, and maintaining accurate documentation. This position offers a fantastic opportunity to contribute to a reputable organization within the vibrant **insurance** landscape of the **Western Cape**. You will be a key point of contact for clients during challenging times, providing professional and empathetic service.

Key Responsibilities

• Investigate and assess the extent of damages or losses for insurance claims.
• Interview claimants, policyholders, and witnesses to gather necessary information.
• Review insurance policies to determine coverage and liability.
• Negotiate claim settlements with claimants and their representatives.
• Prepare detailed reports on claim investigations and findings.
• Manage a caseload of claims efficiently and effectively, adhering to company procedures and timelines.
• Liaise with legal counsel, repair services, and other third parties as needed.
• Ensure compliance with all relevant insurance regulations and company policies.
• Maintain accurate and up-to-date claim records in the company's system.

Requirements

• A relevant tertiary qualification (e.g., diploma in Insurance, Law, or Business).
• Proven experience as a Claims Adjuster or in a similar role within the insurance industry.
• Strong understanding of insurance policies, claims procedures, and legal aspects.
• Excellent investigative, analytical, and negotiation skills.
• Proficiency in claims management software and Microsoft Office Suite.
• Exceptional interpersonal and communication skills, with the ability to handle sensitive situations.
• Valid driver's license and willingness to travel within the **George** area.
• Ability to work independently and as part of a team in a hybrid work environment.
• Knowledge of the **Western Cape** market dynamics is beneficial.

Benefits

• Competitive salary package.
• Medical aid and retirement fund contributions.
• Opportunities for professional development and certifications.
• Hybrid work model offering flexibility.
• Generous annual leave.
• A supportive and professional work environment.
• Potential for career advancement within the company.