Hybrid E-commerce Operations Analyst — Data-Driven Impact

Placements24; Gqeberha; Ibrido; ZAR 420.000 - 600.000; Tempo pieno

Vantaggi offerti da questo lavoro

Hybrid work arrangement

Professional development and analytics

Descrizione del lavoro

Placements24 is seeking an E-commerce Operations Analyst to optimize order fulfillment, inventory management, and logistics. The role emphasizes data-driven decision making and cross-functional collaboration to enhance efficiency and customer satisfaction.

The ideal candidate will bring 3+ years in e-commerce analytics, strong proficiency in Excel, SQL, Tableau, and Power BI, and a thorough understanding of fulfillment and inventory processes.

Competenze

• Bachelor's degree in Operations Management, Supply Chain, Business Analytics, Statistics, or a related quantitative field.
• Minimum of 3 years of experience in e-commerce operations, supply chain analytics, or a similar analytical role.
• Strong analytical and problem-solving skills with proficiency in data analysis tools (e.g., Excel, SQL, Tableau, Power BI).
• Understanding of e-commerce business models, order fulfillment, and logistics processes.
• Experience with inventory management systems and WMS is a plus.
• Excellent communication and presentation skills, with the ability to explain complex data clearly.
• Detail-oriented with a commitment to accuracy and data integrity.
• Ability to work collaboratively in a team environment.
• Located in or near Port Elizabeth, Eastern Cape, and comfortable with a hybrid work model.

Mansioni

• Analyze e-commerce operational data, including order processing times, inventory levels, shipping costs, and return rates.
• Identify inefficiencies and areas for improvement within the supply chain, fulfillment process, and logistics network.
• Develop and maintain dashboards and reports to track key operational performance indicators (KPIs).
• Collaborate with operations, logistics, and customer service teams to implement process improvements.
• Conduct root cause analysis for operational issues and recommend corrective actions.
• Assist in forecasting demand and optimizing inventory levels to minimize stockouts and overstocking.
• Evaluate the performance of third-party logistics providers and partners.
• Support the implementation of new operational technologies and systems.
• Contribute to cost-saving initiatives and operational budget management.

Conoscenze

Analytical skills

Problem solving

Communication skills

Collaboration

Detail-oriented

Data interpretation

Formazione

Bachelor's degree in Operations Management / Supply Chain / Analytics

Strumenti

Excel

SQL

Tableau

Power BI

Descrizione del lavoro

Placements24 is seeking an E-commerce Operations Analyst to optimize order fulfillment, inventory management, and logistics. The role emphasizes data-driven decision making and cross-functional collaboration to enhance efficiency and customer satisfaction.

The ideal candidate will bring 3+ years in e-commerce analytics, strong proficiency in Excel, SQL, Tableau, and Power BI, and a thorough understanding of fulfillment and inventory processes.