HVAC Installation Specialist

Placements24; Welkom; On-site; ZAR 350,000 - 520,000; Full time

Benefits offered by this job

Remote work

Home office stipend

Health, dental, vision insurance

Internet cost allowance

Professional development

Job summary

Placements24 is seeking an experienced HVAC Installation Specialist for a fully remote role, supporting clients nationwide from a home office. You will guide installations, troubleshoot issues, and interpret technical diagrams while ensuring clear, concise remote instruction.

Ideal candidates have proven HVAC installation experience, deep system knowledge, and comfort with video conferencing tools. A remote, autonomous work setup with ongoing professional development in HVAC technologies is

Qualifications

• Proven experience as an HVAC Technician with a strong focus on installations.
• In-depth knowledge of HVAC systems, components and faults.
• Excellent communication skills for remote guidance.
• Familiarity with remote diagnostic tools and video conferencing.

Responsibilities

• Provide remote, step-by-step guidance for installation of HVAC units and components.
• Troubleshoot installation issues reported by clients via phone and video conferencing.
• Explain technical diagrams, manuals and installation guides to end-users.
• Assess client needs remotely and recommend installation procedures or components.
• Document all remote support interactions, client feedback and resolutions.
• Stay updated on HVAC technologies and best practices for remote consultation.

Skills

HVAC installations

Remote communication

Diagnostics tools

Job description

About the Role

Our client is seeking an experienced HVAC Installation Specialist for a fully remote position, serving clients across various regions. In this vital role, you will remotely guide clients through the installation process of heating, ventilation, and air conditioning systems, providing expert advice and troubleshooting assistance. You will leverage diagnostic tools and detailed instructional materials to ensure successful and safe installations, contributing to client comfort and energy efficiency. This remote-first opportunity allows you to utilize your extensive HVAC knowledge to support customers nationwide, promoting our client's commitment to quality service and client satisfaction from the comfort of your home office.

Key Responsibilities

• Provide remote, step-by-step guidance for the installation of HVAC units and associated components.
• Troubleshoot common and complex installation issues reported by clients via phone and video conferencing.
• Interpret and explain technical diagrams, manuals, and installation guides to end-users.
• Assess client needs remotely and recommend appropriate installation procedures or necessary components.
• Document all remote support interactions, client feedback, and issue resolutions meticulously.
• Stay updated on the latest HVAC technologies and installation best practices for remote consultation.

Requirements

• Proven experience as an HVAC Technician with a strong focus on installations.
• In-depth knowledge of various HVAC systems, including components, operation, and common faults.
• Excellent communication skills, with the ability to provide clear, concise instructions remotely.
• Familiarity with remote diagnostic tools and video conferencing platforms.
• Ability to work independently, manage time effectively, and maintain a high level of productivity from a home office.
• Relevant HVAC certifications are highly desirable.

Benefits

• Competitive annual salary commensurate with experience.
• Fully remote work environment with flexible scheduling.
• Health, dental, and vision insurance coverage.
• Allowance for home office setup and internet costs.
• Opportunities for ongoing training and professional development in HVAC technologies.