Food & Beverage Supervisor

Radisson Hotel Group; Cape Town; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Hotel employee discounts

Global & local perks

Career development opportunities

Job summary

Radisson Hotel Group is seeking a Food & Beverage Supervisor for the Radisson Collection Hotel Waterfront in Cape Town. The role focuses on delivering exceptional dining experiences, supporting the F&B team, and maintaining top service standards in a fast-paced hotel environment.

You will lead by example, drive guest satisfaction, and ensure efficient back-of-house operations in collaboration with hotel departments. A passion for hospitality and strong supervisory skills are essential.

Qualifications

• Experience in food & beverage service.
• Strong supervisory and managerial skills with a hands-on approach.
• Commitment to delivering exceptional guest service with a passion for hospitality.
• Ability to find creative solutions with problem-solving capabilities.
• Personal integrity and high-excellence standards.
• Experience working with IT systems on various platforms.
• Strong communication skills.

Responsibilities

• Supports the smooth running of the food & beverage department; guest service delivered to high standards.
• Proactively improves guest satisfaction and comfort; responds to guest inquiries promptly.
• Supports delivery of plans and objectives for food & beverage initiatives and hotel targets.
• Supervises the team; fosters growth, development and performance within the department.
• Maintains effective working relationships with key stakeholders.
• Supports departmental programmes that boost service standards, profitability and cost control.
• Ensures adherence to legislation and due diligence with audit-ready documentation.

Skills

Food & Beverage Service

Supervisory Experience

Guest Service

IT systems

Communication Skills

Job description

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Job Description

Do you have an appetite for all things Food & Beverage? Are you as keen as mustard where service is concerned, whilst ensuring back of house is in order - whether it be a plate full of numbers, setting a rota or laying the table for a successful team. Join us At Radisson Hotel Group, where every moment matters, and guests can savor the experience!

We are currently seeking a Food & Beverage Supervisor to join our vibrant team at Radisson Collection Hotel Waterfront, Cape Town. At RHG, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.

As a Food & Beverage Supervisor, you bring a heightened level of ambition, a results-driven mindset, and a deep passion for enhancing the dining experience to our dynamic F&B Team.

• Supports the smooth running of the food & beverage department, where all aspects of the guest food & beverage service experience are delivered to the highest levels.
• Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries.
• Supports the delivery on plans and objectives where food & beverage initiatives & hotel targets are achieved.
• Supervises the food & beverage team fostering a culture of growth, development and performance within the department.
• Builds and maintains effective working relationships with all key stakeholders.
• Supports the delivery of departmental programmes that advance service standards, profitability, and cost control.
• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required.

Qualifications

• Experience in food & beverage service.
• Strong supervisory and managerial skills with a hands-on approach and lead-by-example work style.
• Commitment to delivering exceptional guest service with a passion for the hospitality industry.
• Ability to find creative solutions with proven problem-solving capabilities offering support where required.
• Personal integrity, with the ability to work in an environment that demands excellence, time and energy.
• Experience of working with IT systems on various platforms.
• Strong communication skills.

Additional Information

Why Join Radisson Hotel Group?

Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.

Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential.

Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.

Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond.

Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!

Enjoy benefits such as

• up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide
• Guaranteed minimum of 30% off for your Friends & Family
• Exclusive Discounts on Breakfast, Food & Beverage, Spa and more

Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you.

We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.