Human Resource Officer

Network Finance; Randburg; On-site; ZAR 240,000 - 420,000; Full time

Job summary

Network Finance is seeking a Human Resource Officer in Johannesburg to deliver professional HR support across the business and serve as a main contact for employees and managers. The role emphasizes HR administration, employee relations, and talent processes with strong emphasis on policy guidance and system improvements.

The ideal candidate holds a National Diploma or Bachelor’s in HRM/Industrial Psychology with 2–4 years in HR generalist roles and solid knowledge of South African labour

Qualifications

• Guidance to employees on HR policies, procedures and processes.
• Coaching and support on HR initiatives and service delivery.
• Maintain accurate employee records and documentation.

Responsibilities

• Act as first point of contact for Human Capital queries within business units.
• Provide professional guidance on HR policies and processes.
• Support implementation of HR strategies and initiatives.
• Coordinate HR service delivery to support business efficiency.
• Liaise with employees and management to ensure smooth HR operations.
• Contribute to HR process and system improvements.
• Coordinate recruitment administration and onboarding/offboarding processes.
• Monitor probation periods and schedule reviews.
• Facilitate employee movements including new appointments, transfers and promotions.
• Maintain job descriptions and engagement documentation.
• Prepare offers for new employees.
• Manage basic employee relations matters and documentations.

Skills

HR policies

Employee relations

HR administration

Education

National Diploma or Bachelor’s Degree in HRM/Industrial Psychology

Job description

An exciting opportunity is available for a Human Resource Officer to join a dynamic organisation in Johannesburg.

The successful candidate will provide responsive and professional Human Capital support across the business, acting as a key point of contact for employees and managers while ensuring effective HR administration, employee relations and talent processes.

Key Responsibilities:

Human Capital Business Partnering & Service Delivery

• Act as the first point of contact for Human Capital-related queries within assigned business units.
• Provide professional guidance to employees on HR policies, procedures and processes.
• Support Human Capital Business Partners with the implementation of HR strategies and initiatives.
• Coordinate HR service delivery to support business efficiency.
• Liaise with employees and management to ensure smooth and effective HR operations.
• Contribute to HR process and system improvements.

Talent Administration & Coordination

• Coordinate the administrative aspects of recruitment, including documentation and approvals.
• Support employee onboarding and offboarding processes.
• Monitor probation periods and ensure managers are reminded of required reviews and check-ins.
• Facilitate employee movements including new appointments, transfers and promotions.
• Maintain accurate records of job descriptions, offers and employee engagement documentation.
• Prepare offers for new employees.

Employee Relations & Compliance

• Manage and document basic employee relations matters, including absenteeism and performance-related issues.
• Assist with disciplinary processes, ensuring the required documentation and procedures are followed.
• Escalate complex employee relations matters to the appropriate senior HR or legal stakeholders.
• Monitor workplace trends and escalating employee concerns where necessary.
• Keep up to date with applicable South African labour legislation and communicate relevant changes.

HR Administration & Reporting

• Maintain accurate and up-to-date employee information and records.
• Facilitate exit interviews and manage the employee exit process.
• Ensure employee movements and new engagement documentation are appropriately approved and submitted.
• Maintain the job description repository for the business unit.
• Collect and compile HR data and information for reporting purposes.
• Provide insights from employee records and exit interviews to support retention and engagement initiatives.

Job Experience and Skills Required:

• National Diploma or Bachelor's Degree in Human Resource Management, Industrial Psychology or a related field.
• 2–4 years' experience in a Human Resources/HR generalist environment.
• Good understanding of South African labour legislation, including:
  • Basic Conditions of Employment Act (BCEA)
  • Labour Relations Act (LRA)
  • Employment Equity Act (EEA)
  • Occupational Health and Safety Act (OHSA)
  • Protection of Personal Information Act (POPIA)