HubSpot Administrator (Contract)

Peopleworth; Cape Town; On-site; ZAR 360,000 - 480,000; Full time

Job summary

Peopleworth is seeking a HubSpot Administrator to support day-to-day CRM operations and user needs within our expanding Employer Group. You will manage workflows, custom properties, and integrations while ensuring data quality and stakeholder satisfaction.

The role suits a proactive professional who communicates clearly with non-technical users and can prioritize multiple requests in a fast-paced environment. This is a contract opportunity based in Cape Town.

Qualifications

• 2–3 years of hands-on HubSpot administration or closely related CRM experience.
• Strong experience building, editing, and troubleshooting HubSpot workflows.
• Experience creating and maintaining HubSpot custom properties.
• Working knowledge of HubSpot Sales Hub and Marketing Hub.
• Experience with HubSpot integrations or connected tools.
• Experience supporting user accounts, teams, permissions, reports, or dashboards.
• Good understanding of CRM data quality and accurate record keeping.
• Ability to manage multiple requests by priority and impact.
• Clear written and verbal communication for non-technical users.
• HubSpot Academy certifications are advantageous but not essential.

Responsibilities

• Provide day-to-day HubSpot administration and user support across sales and marketing.
• Prioritize incoming HubSpot requests; resolve routine issues and escalate complex ones.
• Build, test, update, and troubleshoot workflows and automations.
• Maintain properties across contacts, companies, and deals with data standards.
• Support pipelines, forms, emails, lists, segments, and reports in HubSpot.
• Investigate integration errors and maintain connections with tools like Calendly and Meet.
• Administer user accounts, teams, permissions, and dashboards.
• Identify workflow issues and data inconsistencies; take corrective action.
• Document configuration changes and key processes clearly.
• Work with users to understand requests and implement HubSpot solutions.

Skills

HubSpot Administration

Workflow Automation

CRM Data Quality

User Support

Cross-functional Collaboration

Problem Solving

Communication Skills

Tools

HubSpot CRM

Calendly

Google Meet

Job description

At peopleworth, we support work where people and performance thrive. As part of our Employer Group, we work with a variety of forward-thinking partners and are excited to share this opportunity that sits within our growing group.

Role Overview

This is a contract opportunity for a HubSpot Administrator with approximately 2 to 3 years of practical experience who can provide hands-on support within an established CRM environment.

The role will focus on keeping HubSpot running effectively day to day, resolving user issues, maintaining workflows and CRM configuration, supporting integrations, and improving data quality. It would suit someone who can become productive quickly, manage defined priorities independently, and communicate clearly with users while working within existing systems and processes.

Requirements

• Approximately 2 to 3 years of hands-on HubSpot administration or closely related CRM experience
• Strong practical experience building, editing, and troubleshooting HubSpot workflows
• Experience creating and maintaining HubSpot custom properties
• Working knowledge of HubSpot Sales Hub and Marketing Hub
• Practical experience working with HubSpot integrations or other connected sales and marketing tools
• Experience supporting user accounts, teams, permissions, reports, or dashboards
• Good understanding of CRM data quality and the importance of maintaining consistent, accurate records
• Ability to manage multiple platform requests and organise work according to priority and impact
• Strong problem-solving skills and confidence investigating unfamiliar HubSpot issues
• Clear written and verbal communication skills, particularly when supporting non-technical users
• Relevant HubSpot Academy certifications are advantageous but not essential

Key Responsibilities

• Provide responsive day-to-day HubSpot administration and user support across sales and marketing activities
• Manage and prioritise incoming HubSpot requests, resolving routine issues independently and escalating more complex problems appropriately
• Build, test, update, and troubleshoot workflows and automation within HubSpot
• Maintain custom properties across contacts, companies, and deals while supporting consistent data standards
• Support pipelines, forms, email templates, lists, segments, reporting, and other day-to-day HubSpot functionality
• Investigate integration errors and assist with maintaining connections between HubSpot and platforms such as Google Meet, Calendly, and related tools
• Support user, team, and permission administration within the CRM environment
• Identify workflow failures, automation issues, and data inconsistencies and take appropriate corrective action
• Maintain clear documentation of configuration changes, recurring issues, and relevant processes
• Work with platform users to understand requests, clarify requirements, and implement appropriate HubSpot solutions

Benefits

• Collaborative, people-centered performance culture.
• Opportunities to grow in a fast-paced environment.

Our Recruitment Process

• Initial Screening: Your application is reviewed for role alignment; successful candidates move to the longlist
• Video Interview Stage: You'll be invited to record short responses to 3-4 role-specific questions
• Live Interviews: Shortlisted candidates join first-round interviews (and, where applicable, second or third rounds depending on the role)
• Final Shortlist & Verification: Reference and background checks are completed
• Offer & Contracting: Successful candidates receive formal offers and contract documents
• Pre-boarding & Onboarding: Once accepted, you'll complete a pre-boarding process before officially joining your employing organisation within the Employer Group

Throughout every stage, we value clear communication, respectful engagement, and timely feedback.