Housekeeper / Laundry Attendant

HotelJobs; Centurion; On-site; ZAR 120,000 - 180,000; Full time

Job summary

HotelJobs in Gauteng seeks a diligent Housekeeper and Laundry Attendant to support busy hotel operations. The role covers comprehensive laundry tasks, housekeeping duties, and guest room preparation in a fast-paced hospitality environment.

Candidates should have Grade 12, reliable transport, and the ability to work weekends and public holidays. A strong work ethic, attention to detail, and service orientation are essential to delivering exceptional guest experiences.

Qualifications

• Grade 12 or equivalent.
• Must be able to read and write in English.
• Must have own cell phone and reliable transport.
• Experience in hospitality and cleaning detergents advantageous.
• Punctual, honest and dependable with good time management.

Responsibilities

• Housekeeping tasks across guest rooms and public areas.
• Follow housekeeping checklist and report damages to management.
• Clean and sanitise bathrooms, surfaces and appliances.
• Handle laundry including washing, drying, ironing and folding.
• Operate laundry equipment and report maintenance needs.

Job description

HOUSEKEEPING and / LAUNDRY ATTENDANT We are currently looking for an attentive Housekeeper and / or Laundry Attendant to join our establishment and to support the operations of the facilities in which the job candidate will work. The successful candidate will be working in a fast-paced environment within the hospitality industry.

Laundry:

• Maintain a record and / or inventory of which laundry belongs to whom
• Follow laundry care labels at all times
• Check incoming laundry for stains and / or damage
• Identifying and reporting any laundry stains and / or damage and / or laundry to be condemned to management
• Removing stains from laundry by following and using the correct procedures as required
• Keep the need to stain treatment to a minimum
• Handle all laundry, laundry equipment and room items with absolute care and responsibility
• Performing minor sewing duties, if approved and required
• Sort laundry by classification and colour
• Sorting, washing, drying, ironing and folding all laundry
• Dry Cleaning: Sort items for dry cleaning and report these items to management on the inventory list
• Pre-treat and rinse heavily soiled laundry
• Operate the washing machine(s), tumble dryer(s) and iron(s) machines and all premises machinery effectively and responsibly
• Adhere to all laundry machine instructions including load levels at all times
• Clean all laundry machines and dispensers as required
• Ensure laundry machines are properly maintained and problems are reported to management
• Maintain records of laundry washed and ready to be returned
• Maintain cleanliness and orderliness of the laundry room and / or premises at all times
• Monitor and ensure adequate supplies of cleaning materials and report additional requirements thereof to management
• Be willing and available to perform any and all reasonable duties and responsibilities that may be required and instructed to be performed by management

Housekeeping:

• Complete all housekeeping tasks and responsibilities within the stipulated time period
• Follow the housekeeping checklist at all times as prescribed by management
• Perform an initial checklist of all room necessities as required
• Report any and / or all missing / lost / client item(s) and / or damages to management
• Reporting any breakages that occur during the cleaning process
• Informing the line manager of repairs that need to be done
• Scrubbing, cleaning and sanitising bathroom floors, toilets, sinks, showers, bath and kitchen fixtures and appliances. Wash and dry dishes and store clean kitchen items in the cupboards
• Dusting shelves, light fixtures, picture frames, tables, and chairs
• Cleaning and sanitising all room surfaces i.e. bedroom, bathroom, lounge, TV, dining rooms, balconies, patios and kitchen
• Reporting and removing stains from various surfaces following the prescribed procedures once approved
• Washing and drying windows including shower glass panels as required
• Removing and replacing linen, towels, amenities and making the beds as required
• Removing any left-over items from fridges, microwaves, washing machines where required
• Clean out disposables and / or dustbins and replace dustbin bags
• Vacuuming and cleaning upholstery, carpets and sweeping, and mopping all floors of various types
• Spot cleaning all furniture uplhostery, handles, doors and frames, including door and window handles
• Perform a final checklist of room preparation ensuring it is prepared as per management’s specifications
• Delivers on management plans and objectives, in adhering and to ensure management initiatives and targets are achieved
• Collaborates with management, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
• Be willing and available to perform any and all reasonable duties and responsibilities that may be required and instructed to be performed by management

Candidate Knowledge, Skills and Experience:

• Grade 12 or equivalent
• Must have own cell phone and must be communicable for work duties and responsibilities during working hours at all times
• Must have own reliable transport
• Prior experience within the hospitality industry is an absolute requirement
• Familiarity with cleaning detergents and laundering equipment
• Ability to stand for long periods, be physically fit, be able to lift up 10Kg unaided
• Must be able to read and write in English
• Good command of the English language
• Punctual, responsible, honest, trustworthy and dependable to fulfil obligations
• Attention to detail and able to perform with minimal supervision
• Ability to multitask and show initiative by taking control of assigned tasks
• Ability to find creative solutions taking ownership for duties and tasks assigned
• Excellent analytical and problem-solving ability and basic arithmetic skills
• Excellent work ethic and outstanding time management skills
• Hands-on approach with a can-do work ethic
• Excellent organisational, interpersonal and communication skills
• Friendly, professional and service oriented
• Commitment to delivering exceptional client service with a passion for the hospitality industry
• Flexible attitude to work hours over a 6 day roster, including weekends and public holidays
• Be readily available to work on Sundays and public holidays when required

Must reside or be willing to relocate to Gauteng, Midrand, Centurion and / or Pretoria