Hotel Restaurant Manager: Guest Experience & Revenue

ANEW Hotels & Resorts Pty; Cape Town; On-site; ZAR 320,000 - 520,000; Full time

Job summary

ANEW Hotel Green Point is seeking a Restaurant Manager to lead the Food & Beverage team, drive revenue, and ensure exceptional guest experiences. The role requires extensive hospitality experience in a 4-star setting, strong leadership, and flawless service standards.

The successful candidate will manage budgets, staffing, and operations, leveraging Opera and Micros for POS and reporting. Excellent communication and team collaboration are essential for sustained success.

Qualifications

• Matric or equivalent.
• Hospitality Certificate or Diploma qualification will be an advantage.
• At least 5 years’ experience within the hospitality industry in a 4 star property.
• Must have at least 18 months of management or supervisory experience.
• Must be standards orientated.
• Must have restaurant experience.
• Good knowledge of Food and Beverage.
• Strong customer service, numeracy, discipline, organization, detail-orientation, deadline-driven cost control.

Responsibilities

• Accountable for achieving budgeted revenue numbers for the F&B Outlet/s.
• Revenue control and financial performance of the F&B department.
• Contributes to guest satisfaction through service excellence by employees of the F&B outlets.
• Maintains appropriate staffing levels across the F&B outlets.
• Excellent knowledge of Opera and Micros with POS reference.

Skills

Customer service

Numeracy

Time management

Cost control

Attention to detail

Organisation

Deadline driven

Self-motivation

Teamwork

Communication skills

English proficiency

IsiZulu / IsiXhosa (optional)

Education

Matric

Hospitality Certificate

Hospitality Management Diploma

Tools

Opera

Micros

Job description

ANEW Hotel Green Point is seeking a Restaurant Manager to lead the Food & Beverage team, drive revenue, and ensure exceptional guest experiences. The role requires extensive hospitality experience in a 4-star setting, strong leadership, and flawless service standards.

The successful candidate will manage budgets, staffing, and operations, leveraging Opera and Micros for POS and reporting. Excellent communication and team collaboration are essential for sustained success.