General Manager- Hoedspruit

Hoteljobs; South Africa; Remote; ZAR 1,500,000 - 2,100,000; Full time

Benefits offered by this job

Bonus & equity

Fully remote

Health insurance

Home office allowance

Leadership training

Impactful role

Job summary

Kendrick Recruitment is seeking an experienced General Manager to lead a luxury lodge remotely across South Africa. The role oversees strategic direction, P&L management, and remote operations, ensuring high luxury standards and guest satisfaction.

A strong leader is required to manage distributed teams and drive growth in a remote environment. The ideal candidate will have a proven track record in luxury hospitality, a Master's degree, and extensive experience managing remote teams and complex

Qualifications

• Master's degree in Business Administration, Management, or related field.
• 10+ years of progressive management experience, including senior leadership roles.
• Proven ability to lead and manage remote teams.

Responsibilities

• Provide strategic leadership and overall management of remote operational functions.
• Directly manage the P&L for the operational unit, setting budgets and targets.
• Develop and implement operational strategies for a distributed workforce.
• Lead and mentor geographically dispersed teams with a culture of accountability.
• Oversee customer service, project delivery, and administrative functions.
• Drive continuous improvement using data analytics and remote collaboration tools.

Skills

Leadership

P&L management

Strategic planning

Remote team management

Communication

Negotiation

Education

Master's degree

Tools

Remote collaboration tools

Job description

General Manager | Luxury Lodge | Hoedspruit, Mpumalanga

Kendrick Recruitment is seeking an experienced and highly motivated General Manager to join a prestigious luxury lodge in Hoedspruit, Mpumalanga. This is an exciting live-in opportunity for a hospitality professional with strong leadership, operational and guest service experience.

Key Responsibilities:

• Oversee the overall day-to-day operations of the luxury lodge.
• Lead, motivate and manage the lodge team, ensuring high levels of performance and professionalism.
• Maintain exceptional guest service standards throughout the guest journey.
• Ensure the lodge consistently delivers a high-quality luxury hospitality experience.
• Manage operational budgets, stock control and cost management.
• Oversee staff scheduling, training, development and performance.
• Maintain strong relationships with guests, suppliers and service providers.
• Ensure lodge facilities and standards are consistently maintained.
• Monitor and uphold health, safety and operational procedures.
• Assist with resolving guest queries and ensuring guest satisfaction.
• Drive operational efficiency while maintaining the lodge's luxury standards.

Requirements:

• Previous experience in a General Manager or senior lodge management position within a luxury hospitality environment.
• Strong operational and people-management skills.
• Excellent communication and interpersonal abilities.
• A hands-on approach with strong attention to detail.
• Proven ability to lead and motivate a diverse hospitality team.
• Strong financial, administrative and organisational skills.
• Excellent guest relations and service delivery abilities.
• A professional, confident and well-presented manner.
• Ability to work effectively in a remote lodge environment.
• A passion for luxury hospitality and delivering exceptional guest experiences.

Salary: Negotiable depending on experience

Location: Hoedspruit, Mpumalanga

Accommodation: Live-in

Our client is seeking a highly experienced and strategic Remote General Manager to lead operations and drive growth for their business unit operating remotely across South Africa. This pivotal role demands exceptional leadership in managing distributed teams and ensuring seamless operational execution without a physical central office. You will be responsible for the overall strategic direction, P&L management, and operational efficiency, fostering a strong remote work culture. The ideal candidate is a visionary leader with a proven ability to manage complex operations and teams from a distance, utilizing cutting‑edge remote work technologies and methodologies. This is a unique opportunity to shape the future of our client's operations.

About the Role

Our client is seeking a highly experienced and strategic Remote General Manager to lead operations and drive growth for their business unit operating remotely across South Africa. This pivotal role demands exceptional leadership in managing distributed teams and ensuring seamless operational execution without a physical central office. You will be responsible for the overall strategic direction, P&L management, and operational efficiency, fostering a strong remote work culture. The ideal candidate is a visionary leader with a proven ability to manage complex operations and teams from a distance, utilizing cutting‑edge remote work technologies and methodologies. This is a unique opportunity to shape the future of our client's operations.

Key Responsibilities

• Provide strategic leadership and overall management of remote operational functions, ensuring alignment with company goals.
• Directly manage the P&L for the operational unit, setting budgets, forecasts, and financial targets.
• Develop and implement innovative operational strategies tailored for a distributed workforce .
• Lead, mentor, and inspire geographically dispersed teams, fostering a culture of accountability, collaboration, and high performance.
• Oversee key operational processes, including customer service, project delivery, and administrative functions.
• Drive continuous improvement initiatives, leveraging data analytics and remote collaboration tools to enhance efficiency and effectiveness.

Requirements

• Master's degree in Business Administration, Management, or a related field.
• 10+ years of progressive experience in management, with a significant portion in a senior leadership role such as General Manager or VP of Operations.
• Demonstrated success in leading and managing large, complex, and fully remote teams .
• Expertise in P&L management, strategic planning, and operational efficiency.
• Exceptional communication, negotiation, and stakeholder management skills.
• Proficiency with modern remote work technologies and project management platforms.

Benefits

• Exceptional compensation package including base salary, significant bonus, and equity options.
• Fully remote work arrangement with a flexible schedule.
• Premium health, dental, and vision insurance coverage.
• Generous allowance for home office setup and ongoing operational expenses.
• Comprehensive professional development and leadership training opportunities.
• Opportunity to significantly impact the strategic direction of the company.