Hotel General cleaners needed

Interport Global Logistics; Germiston; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A luxury hotel group in Gauteng is seeking a dedicated and customer-oriented Hotel Receptionist to ensure exceptional service for guests. This full-time position involves greeting guests, managing check-ins/outs, and providing information on hotel services. Candidates should have at least a High School Diploma, preferably with prior hotel reception experience, and possess strong communication and multitasking skills. Competitive salary and benefits are offered in this permanent role.

Qualifications

• Previous experience in a similar role is preferred.
• Fluent in English both verbal and written.
• Knowledge of a second language is a plus.

Responsibilities

• Greet and welcome guests in a friendly and professional manner.
• Check-in and check-out guests efficiently and accurately.
• Provide information about hotel services and local attractions.

Skills

Customer Service

Communication

Attention to Detail

Multitasking

Education

High School Diploma or equivalent

Tools

Microsoft Office

Reservation systems

Job description

Job Title

Hotel Receptionist

Contact

Please WhatsApp on and speak to Mrs Keen for further assistance

Company Overview

Sunset Group of Hotels is a luxury hotel located in Gauteng. Our hotels offer a unique and unforgettable experience for our guests combining modern amenities with traditional hospitality. We are currently seeking a highly motivated and customer-oriented individual to join our team as a Hotel Receptionist.

Job Description

As a Hotel Receptionist you will be the first point of contact for our guests and will play a crucial role in creating a positive and welcoming atmosphere. Your main responsibility will be to ensure that all guests receive exceptional service from the moment they arrive until they depart. This is a full-time permanent position with a competitive salary and benefits package.

Key Responsibilities

• Greet and welcome guests in a friendly and professional manner
• Check-in and check-out guests efficiently and accurately
• Answer phone calls and respond to emails and messages in a timely manner
• Provide information about hotel services, facilities and local attractions
• Handle guest complaints and resolve issues promptly
• Maintain a clean and tidy reception area
• Process payments and maintain accurate records of all transactions
• Collaborate with other hotel departments to ensure a smooth and seamless guest experience
• Assist with reservations and room assignments
• Handle guest requests and inquiries with a positive attitude and sense of urgency
• Ensure compliance with hotel policies and procedures
• Attend to any other duties assigned by the Front Office Manager or General Manager

Qualifications

• High School Diploma or equivalent
• Previous experience in a similar role is preferred
• Excellent communication and customer service skills
• Proficient in Microsoft Office and reservation systems
• Ability to multitask and work in a fast-paced environment
• Strong attention to detail and problem-solving skills
• Fluent in English both verbal and written
• Knowledge of a second language is a plus

Apply now!

If you are a friendly outgoing and organized individual with a passion for hospitality we would love to hear from you. Join our team at Ignasio and be part of creating unforgettable experiences for our guests.

Key Skills

• Accounts Receivable
• Customer Service
• Accounting & Finance
• Financial Situation
• Custtomer Relationship
• Product Knowledge
• Communication
• Customer Accounts
• Financial Risk Assessment
• Financial Risk Analysis
• Risk Control
• Payment Method
• Financial statement
• Business Relationships
• Accounts Payable

Employment Details

• Employment Type: Full Time
• Experience: years
• Vacancy: 1
• Monthly Salary: 9500 - 11500