Hospitality Team Leader: Hands-On Growth & Impact

JVR Software; George; Presencial; ZAR 156.000 - 257.000; Tempo integral

Resumo da vaga

JVR Software, on behalf of our hospitality client in George, seeks a Junior Manager who is energetic, hands-on and ambitious to join their team. This role emphasizes developing leadership skills, delivering guest experiences, and leading from the front in a high‑pace setting.

The position requires strong customer service, communication skills and the ability to manage staff, schedules and daily operations while maintaining service standards and profitability.

Qualificações

• Minimum Grade 12 / Matric is required.
• Experience in hospitality or fast-paced environments is advantageous.
• Previous supervisory or junior management experience is advantageous.
• Strong customer service and communication skills are essential.
• Ability to work flexible hours, including weekends and holidays.

Responsabilidades

• Assisting with the overall daily management of the business.
• Supervising and supporting staff across operational areas.
• Ensuring excellent customer service and maintaining high service standards.
• Welcoming customers and handling queries and feedback.
• Managing staff during shifts and scheduling.
• Assisting with training and onboarding of new employees.
• Ensuring the venue is clean and presented to standard.
• Assisting with opening and closing procedures.
• Taking responsibility for the business during assigned shifts.
• Building positive relationships with customers and suppliers.

Conhecimentos

Customer service

Communication

Leadership

Organisational skills

Computer literacy

Formação

Grade 12 / Matric

Descrição da vaga

JVR Software, on behalf of our hospitality client in George, seeks a Junior Manager who is energetic, hands-on and ambitious to join their team. This role emphasizes developing leadership skills, delivering guest experiences, and leading from the front in a high‑pace setting.

The position requires strong customer service, communication skills and the ability to manage staff, schedules and daily operations while maintaining service standards and profitability.