Hospital Administrator/Receptionist

Tashas Group; Pretoria; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Tashas Group is seeking an experienced Care Home Administrator to join our team. The role reports to the Home Manager and collaborates with heads of departments to provide a comprehensive admin service supporting business and clinical activity in the care home. Working hours are 0900-1700, Monday to Friday, full-time.

Responsibilities include managing reception, admissions coordination, contract processing, payments, payroll, and HR letters. A strong, team-oriented approach is essential.

Qualifications

• Previous experience as a care home administrator essential.
• Welcoming and approachable persona.
• Confident liaising with staff and residents.
• Good time management skills.
• Able to work alone as well as part of a team.

Responsibilities

• Manage reception services.
• Respond to inquiries from prospective residents and assist with queries.
• Coordinate admissions with Home Manager or Deputy.
• Present and sign contracts on day one of admission.
• Collect initial payment and arrange Direct Debits.
• Maintain administration systems relating to residents.
• Maintain petty cash and weekly reconciliations.
• Liaise with payroll, procurement, finance, and HR.
• Manage day-to-day payroll and queries.
• Prepare payroll returns and HR letters in line with HR process.
• Cover reception duties in absence of receptionist.

Skills

Care home administration

Payroll understanding

HR liaison

Job description

We are seeking to appoint an experienced and motivated Care Home Administrator to join our team. Experience as a Home Administrator in a care home is essential to apply for this role. As the Home Administrator you will report directly into the Home Manager and will work closely with other heads of departments in order to provide a comprehensive admin service to support the business and clinical activity of the care home. The working hours are Monday to Friday 0900-1700 and this is a full time contract!

Role Responsibilities:

• Manage the provision of effective and efficient reception services.
• Respond positively to all enquiries from prospective residents and assist with any queries they may have.
• Coordinate admissions with the Home Manager or Deputy Home Manager.
• Ensure the Resident contract is presented to the Resident or their representative prior to admission and are completed and signed on day one of admission.
• Collect initial payment and arrange Direct Debits for ongoing payments.
• Maintain administration systems relating to residents.
• Maintain a day-to-day account of the petty cash and present weekly reconciliations to the Home Manager.
• Liaise with appropriate departments regarding payroll, procurement, finance, and HR.
• Manage day-to-day payroll and queries.
• Complete payroll returns, ensuring they are correct, authorised appropriately and presented within agreed deadlines.
• Produce all contract amendments, contracts of employment and HR letters in line with agreed HR process.
• Cover reception duties in the absence of the receptionist.

Skills and experience required:

• Previous experience as a care home administrator essential.
• A welcoming and approachable persona.
• Confident in liaising with other members of staff and residents.
• Good time management skills.
• Able to work alone as well as part of a team to achieve the best result.