Healthcare Solutions Consultant

AtripleA recruitment & temps; Cape Town; On-site; ZAR 230,000 - 320,000; Full time

Job summary

A recruitment agency in Cape Town is seeking a Healthcare Servicing Consultant responsible for supporting clients with medical aid and related products. Candidates should have at least 2 years of experience in the medical scheme industry and strong communication skills. Duties include client support, liaising with medical schemes, and sales of ancillary products. An excellent opportunity for those skilled in client service and relationship management in a high-pressure environment.

Qualifications

• Good verbal and written communication skills.
• At least 2 years' experience in medical scheme industry.
• Experience in a call centre or client service environment.

Responsibilities

• Serve as a point of contact for clients regarding medical aid.
• Liaison with medical schemes to resolve client queries.
• Ongoing support for managing health portfolios.

Skills

Communication skills

Excel proficiency

CRM proficiency

Analytical skills

Client service focus

Education

National Senior Certificate or equivalent

Job description

A recruitment agency in Cape Town is seeking a Healthcare Servicing Consultant responsible for supporting clients with medical aid and related products. Candidates should have at least 2 years of experience in the medical scheme industry and strong communication skills. Duties include client support, liaising with medical schemes, and sales of ancillary products. An excellent opportunity for those skilled in client service and relationship management in a high-pressure environment.