Head of Operations - Durban (Hybrid) | Strategy & Growth

Placements24; Durban; Hybrid; ZAR 1,500,000 - 2,800,000; Full time

Benefits offered by this job

Executive compensation package with T&

Premium health, dental, vision, life,

Retirement savings plan

Job summary

Placements24 seeks an accomplished Head of Operations to lead all operational strategies in Durban. This executive role emphasizes operational excellence, innovation, and high-quality service across departments.

The candidate should drive efficiency, optimize resources, and inspire teams in a fast-paced environment. The role demands a master’s degree and 12+ years in operations, with 6+ years in senior leadership.

Qualifications

• Master's degree in a related field (Operations Management / Business Administration).
• At least 12 years in operations management with 6+ years in senior leadership.
• Proven ability to develop and execute operational strategies.

Responsibilities

• Formulate and implement comprehensive operational strategies to support growth.
• Direct and manage daily operations including supply chain, production, and customer support.
• Lead, motivate, and develop a high-performing operations team.
• Drive adoption of new technologies and methodologies to enhance efficiency.
• Establish KPIs and manage budgets and financial forecasts.
• Ensure regulatory compliance, quality standards, and stakeholder satisfaction.
• Report performance and strategic initiatives to the executive board.

Skills

Leadership

Strategic thinking

Financial management

Stakeholder management

Process optimization

Education

Master's degree in Operations Management

Tools

ERP software

BI/analytics tools

Job description

Placements24 seeks an accomplished Head of Operations to lead all operational strategies in Durban. This executive role emphasizes operational excellence, innovation, and high-quality service across departments.

The candidate should drive efficiency, optimize resources, and inspire teams in a fast-paced environment. The role demands a master’s degree and 12+ years in operations, with 6+ years in senior leadership.