Strategic Operations Lead, Durban (Hybrid)

Placements24; Durban; Hybrid; ZAR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Medical aid

Provident fund

Professional development opportunities

Job summary

Placements24 seeks an experienced Operations Strategy Manager in Durban to shape the company’s strategic direction for its logistics and e‑commerce operations. You will analyze complex data, design scalable processes, and lead cross‑functional teams to implement changes that improve efficiency and customer experience.

The role requires 7+ years in operations strategy with a strong track record, excellent communication, and the ability to relocate to Durban with a hybrid work setup.

Qualifications

• Master's degree required.
• 7+ years in operations strategy, supply chain, or management consulting with a focus on operations.
• Proven track record in developing and implementing strategic operational plans.
• Strong analytical and quantitative capabilities, with data modeling experience.
• Excellent knowledge of supply chain, logistics and e-commerce operations.
• Proven project leadership across complex initiatives.
• Excellent communication, presentation and stakeholder management.

Responsibilities

• Develop and refine the overall operations strategy to align with goals and market demands.
• Analyze operational data to identify trends, bottlenecks, and opportunities for efficiency and cost saving.
• Design and implement new operational processes to boost performance and customer satisfaction.
• Collaborate with operational teams to ensure execution of strategic plans.
• Conduct feasibility studies and business cases for new investments or changes.
• Develop KPIs and reporting frameworks to track strategy effectiveness.
• Manage strategic projects from conception to review and impact.
• Provide strategic guidance to leadership and cross‑functional teams.

Skills

Analytical skills

Strategic thinking

Project management

Stakeholder management

Data analysis

Education

Master's degree in Business Administration or related field

Job description

Placements24 seeks an experienced Operations Strategy Manager in Durban to shape the company’s strategic direction for its logistics and e‑commerce operations. You will analyze complex data, design scalable processes, and lead cross‑functional teams to implement changes that improve efficiency and customer experience.

The role requires 7+ years in operations strategy with a strong track record, excellent communication, and the ability to relocate to Durban with a hybrid work setup.