Technical Product Owner/Delivery Lead

Nedbank

Johannesburg

On-site

ZAR 900,000 - 1,300,000

Full time

14 days+

Application generator

Get a reply from this employer — a resume and cover letter tailored to exactly what they’re hiring for.

Get past ATS filters

Job summary

Nedbank is seeking an IT Project/Programme Manager for end-to-end management of portfolios and IT projects aligned to the business cluster strategy. The role provides expert guidance on integration of technologies and ensures solutions meet requirements with minimal IT disruption.

Ideal candidates have extensive IT project experience, strong governance and stakeholder management, and the ability to steer complex programmes through to successful delivery.

Qualifications

Advanced diplomas or National 1st Degree required.
Matric and relevant tertiary qualification preferred.
MMP or equivalent certification considered advantageous.

Responsibilities

Define operational business requirements (KPI's, SLA's, processes and reporting).
Translate strategy into functional strategy and assign accountability.
Ensure end-to-end design aligns with architecture roadmaps and governance.

Skills

Budgeting

Stakeholder management

Capacity planning

Change management

Project management

Leadership

Communication

Education

Advanced Diplomas/National 1st Degrees

Matric and relevant tertiary qualification

MMP or equivalent

Job description

Job Purpose

To manage (end to end) the strategy; planning; organising; negotiating; staffing directing and controlling of all aspects of projects or programmes for a portfolio in ensuring the successful implementation of IT Projects and to realise the business cluster strategy. Provides expert advice and counsel to functional/ and non functional user personnel and project teams on the most complex aspects of integration of logical groupings of technologies.To facilitate agreed solution and ensure the solution meets business requirements with minimal impact to the stability of the IT environment.

Job Purpose

Job Classification

TPO-L1(144598)

Closing date: 3 July 2026

Job Family

Information Technology

Career Stream

IT Application Development

Leadership Pipeline

Manage Managers

Job Responsibilities

Assist in defining the operational business requirements of the business (KPI'S, SLA's processes and procedures and reporting ) through translating organisational strategy into functional strategy and assigning accountability to relevant stakeholders
Effectively manage the delivery of services to the stakeholders by establishing governance forums and by understanding, assessing and managing escalated risks associated with programmes and projects
Optimise the effectiveness of resources through modelling capacity requirements across full portfolio and by understanding and communicating impact of capacity requirements
Ensure optimal organising of environment by specifying the nature of capacity requirements in alignment with strategic priority and by actively managing the capacity of the project managers in the team and negotiate where capacity constraints occur
Ensure end to end design is aligned to architecture road maps by understanding the landscape and through regular engagement with relevant stakeholders
Ensure effective optimisation of systems, processes and technology by doing route cause analysis and taking corrective measurement and ensuring standards defined per technology with regard to integrations are adhered to
Take responsibility for implementation of programme and project governance that aligns to project methodologies, processes and project disciplines
Continuously encourage customer centricity by defining/developing tiered SLA's in order to improve delivery and cost efficiencies
Define and agree service level of operational and call centre support - including support and maintenance, application health and stability
Escalate project performance to relevant board by clearly showing business objectives according to business cases
Ensure optimal team delivery by considering and making amendments to processes, structures, operating models and business plans
Ensure transformational target are met through consideration of targets during the staff recruitment, retention and training process and utilising suppliers listed on the preferred supplier list for department
Contribute to a culture conducive to the achievement of transformation goals and support business strategies that improve the corporate image by ensuring self, managers and team participation in Nedbank culture building initiatives
Participate and ensure managers encourage staff to participate and support corporate social responsibility initiatives for the achievement of business strategy
Ensure issues raised in culture survey are addressed and results are improved by ensuring action plans are created
Deliver a world class service through others by ensuring a client centric culture through required interventions.Identify areas of resource inefficiencies and promote optimisation through promoting multi-skilling and addressing capacity gaps by reviewing and improving work processes
Manage branch budget (recoveries of staff incl) through responsible budget planning and management and by driving efficiencies
Ensure project execution of the end to end life cycle of all portfolio programmes and projects relating to the implementation of IT projects according to the project methodology and strategy.Ensure successful project delivery by dealing with escalated project issues, non delivery conflicts and integration
Enhance the credibility of the function by reviewing project metrics and by meeting with the project managers to give direction to project execution
Successful execution of Innovation and Technical projects through the Project Management Office