Duties & Responsibilities
Planned and Reactive Maintenance
- Perform scheduled preventative maintenance tasks according to maintenance plans and schedules.
- Attend to reactive maintenance requests and breakdowns within agreed service levels.
- Conduct minor plumbing, carpentry, painting, patching, fixture repairs, and general building maintenance.
- Repair or replace defective items within the authorized scope of work.
- Complete maintenance activities safely, efficiently, and to the required quality standards.
Site Inspections and Defect Identification
- Conduct routine inspections of buildings and facilities.
- Identify and report defects, damage, deterioration, and maintenance requirements.
- Monitor completed repairs and identify recurring issues.
- Report unsafe conditions and hazards immediately.
Work Orders and Helpdesk Requests
- Receive and action assigned work orders and Helpdesk requests.
- Update completion statuses and provide accurate feedback.
- Maintain clear records of work performed.
- Communicate requirements for materials, quotations, or specialist support.
Tools, Equipment and Materials Management
- Inspect and maintain company tools and equipment.
- Report damaged or unsafe equipment.
- Monitor stock levels of maintenance consumables and materials.
- Ensure proper care and safekeeping of tools and materials.
General Facilities Support
- Assist with office moves, furniture adjustments, fixture installations, and site setup activities.
- Support meeting rooms, events, and operational requirements.
- Assist Facilities and Technical teams with maintenance-related tasks within scope.
Contractor and Technical Support
- Provide site support to approved contractors and service providers.
- Complete and administer Permit to Work (PTW) documentation where required.
- Assist contractors in locating defects and work areas.
- Monitor work areas and ensure reinstatement after work completion.
- Escalate concerns regarding contractor performance.
Permit to Work Issuing, Monitoring and Sign-Off
- Issue and coordinate Permit to Work documentation.
- Ensure contractor compliance with site safety requirements.
- Monitor work activities and approved control measures.
- Liaise with Technical, SHE, and relevant stakeholders.
- Conduct completion inspections and permit close-out activities.
- Escalate safety breaches and permit deviations.
Reporting and Communication
- Communicate completed, outstanding, and recurring maintenance issues.
- Report items requiring specialist intervention, CAPEX expenditure, or major repairs.
- Maintain maintenance documentation and records.
Customer Service
- Maintain professional and responsive customer interactions.
- Ensure maintenance requests are handled effectively.
- Promote a positive service experience
SHEQ Compliance (ISO 9001, ISO 14001 & ISO 45001)
- Comply with Tsebo Safety, Health, Environmental and Quality policies and procedures.
- Follow safe work practices and use required PPE.
- Participate in audits, inspections, and safety initiatives.
- Report incidents, hazards, and environmental concerns.
Skills and Competencies
- General building maintenance knowledge.
- Basic plumbing, carpentry, painting, and repair skills.
- Safe use of hand and power tools.
- Planned and reactive maintenance practices.
- Understanding of work order and helpdesk systems.
- Knowledge of the Occupational Health and Safety Act (OHS Act).
- Ability to read and follow written and verbal instructions.
- Basic maintenance reporting and record-keeping skills.
- Understanding of Permit to Work procedures.
Qualfications
- Grade 12
- Relevant facilities maintenance, building maintenance, or technical training advantageous.
Experience
- Minimum 2–3 years' experience in general building maintenance or handyman services.
- Experience in plumbing, carpentry, painting, repairs, preventative maintenance, and fault-finding.
- Experience within a corporate or facilities management environment advantageous.