Hands-On Fulfillment Operations Lead

Farm Manager SA; South Africa; On-site; ZAR 900,000 - 1,300,000; Full time

Job summary

Amazon South Africa is seeking an Operations Manager for ZA Fulfillment & Operations in Johannesburg. You will lead a talented team of salaried and hourly employees to deliver exceptional fulfillment experiences to customers. The role focuses on safety, quality, and continuous improvement across the network.

The position requires mentoring and developing staff, driving projects with regional impact, and coordinating with regional partners to balance workload and meet performance targets.

Qualifications

• Experience leading diverse teams in a high-volume environment.
• Strong analytical and problem-solving skills.
• Ability to work with cross-functional partners (Safety, Engineering, HR).
• Willingness to travel internationally for training if required.

Responsibilities

• Support, mentor, and develop salaried and hourly team members with the tools they need to succeed.
• Lead site and regional projects to drive business objectives and improvements.
• Build productivity plans by analyzing forecasts and staffing with regional partners.
• Manage safety, quality, productivity, and on-time delivery by monitoring metrics and acting on gaps.
• Partner with Safety, Engineering, Loss Prevention, Quality Assurance, and HR to meet operational goals.

Job description

Amazon South Africa is seeking an Operations Manager for ZA Fulfillment & Operations in Johannesburg. You will lead a talented team of salaried and hourly employees to deliver exceptional fulfillment experiences to customers. The role focuses on safety, quality, and continuous improvement across the network.

The position requires mentoring and developing staff, driving projects with regional impact, and coordinating with regional partners to balance workload and meet performance targets.