Gym Floor Supervisor - Lead & Elevate Member Experience

Placements24; South Africa; Sur place; ZAR 201 000 - 268 000; Plein temps

Avantages offerts par ce poste

Performance incentives

Free gym membership

Staff privileges

Career advancement

Training programs

Résumé du poste

Placements24 is seeking an experienced Gym Floor Supervisor for a facility in Tembisa, South Africa. You will lead a team of fitness attendants, oversee equipment maintenance, and directly assist members with their fitness journey to ensure a welcoming, safe environment and exceptional service.

The role emphasizes leadership, operational efficiency, and member engagement, with opportunities for career growth within the fitness sector.

Qualifications

• Experience in supervisory or leadership role within the fitness industry.
• Strong knowledge of fitness equipment, gym operations, and safety protocols.
• Excellent leadership, communication, and customer service skills.
• Ability to motivate and manage a team effectively.
• First Aid and CPR certification required.
• Passion for fitness and creating a positive member experience.

Responsabilités

• Supervise and train gym floor staff, ensuring adherence to company policies and service standards.
• Manage the maintenance and cleanliness of the gym floor, including all fitness equipment, ensuring it is safe and functional.
• Assist members with equipment usage, exercise guidance, and basic fitness advice.
• Respond promptly to member inquiries, concerns, and complaints, resolving issues effectively.
• Conduct regular equipment checks, safety inspections, and preventative maintenance schedules.
• Assist with membership sales, tours, and member engagement initiatives to enhance the overall gym experience.

Connaissances

Leadership

Customer service

Team management

Communication

Safety protocols

Gym equipment knowledge

Problem solving

Formation

First Aid and CPR certification

Description du poste

Placements24 is seeking an experienced Gym Floor Supervisor for a facility in Tembisa, South Africa. You will lead a team of fitness attendants, oversee equipment maintenance, and directly assist members with their fitness journey to ensure a welcoming, safe environment and exceptional service.

The role emphasizes leadership, operational efficiency, and member engagement, with opportunities for career growth within the fitness sector.