Gym Floor Supervisor

Placements24; South Africa; On-site; ZAR 201,000 - 268,000; Full time

Benefits offered by this job

Performance incentives

Free gym membership

Staff privileges

Career advancement

Training programs

Job summary

Placements24 is seeking an experienced Gym Floor Supervisor for a facility in Tembisa, South Africa. You will lead a team of fitness attendants, oversee equipment maintenance, and directly assist members with their fitness journey to ensure a welcoming, safe environment and exceptional service.

The role emphasizes leadership, operational efficiency, and member engagement, with opportunities for career growth within the fitness sector.

Qualifications

• Experience in supervisory or leadership role within the fitness industry.
• Strong knowledge of fitness equipment, gym operations, and safety protocols.
• Excellent leadership, communication, and customer service skills.
• Ability to motivate and manage a team effectively.
• First Aid and CPR certification required.
• Passion for fitness and creating a positive member experience.

Responsibilities

• Supervise and train gym floor staff, ensuring adherence to company policies and service standards.
• Manage the maintenance and cleanliness of the gym floor, including all fitness equipment, ensuring it is safe and functional.
• Assist members with equipment usage, exercise guidance, and basic fitness advice.
• Respond promptly to member inquiries, concerns, and complaints, resolving issues effectively.
• Conduct regular equipment checks, safety inspections, and preventative maintenance schedules.
• Assist with membership sales, tours, and member engagement initiatives to enhance the overall gym experience.

Skills

Leadership

Customer service

Team management

Communication

Safety protocols

Gym equipment knowledge

Problem solving

Education

First Aid and CPR certification

Job description

About the Role

Our client is seeking an experienced and proactive Gym Floor Supervisor to oversee the daily operations and ensure a safe, welcoming environment for members at their facility in Tembisa . You will lead a team of fitness attendants, manage equipment maintenance, and directly assist members with their fitness journey. This role is crucial for maintaining high standards of customer service and operational efficiency, fostering a positive club culture and ensuring members have an exceptional fitness experience. Your leadership will directly impact member satisfaction and retention, contributing to the overall success of the gym.

Key Responsibilities

• Supervise and train gym floor staff, ensuring adherence to company policies and service standards.
• Manage the maintenance and cleanliness of the gym floor, including all fitness equipment, ensuring it is safe and functional.
• Assist members with equipment usage, exercise guidance, and basic fitness advice.
• Respond promptly to member inquiries, concerns, and complaints, resolving issues effectively.
• Conduct regular equipment checks, safety inspections, and preventative maintenance schedules.
• Assist with membership sales, tours, and member engagement initiatives to enhance the overall gym experience.

Requirements

• Previous experience in a supervisory or leadership role within the fitness industry.
• A strong understanding of fitness equipment, gym operations, and safety protocols.
• Excellent leadership, communication, and customer service skills.
• Ability to motivate and manage a team effectively.
• First Aid and CPR certification required.
• A passion for fitness and creating a positive member experience.

Benefits

• Competitive salary with potential for performance incentives.
• Complimentary gym membership and staff privileges.
• Opportunities for career advancement within the fitness sector.
• Training and development programs to enhance leadership skills.
• A dynamic and health-focused work environment.