Guest Experience Manager

People Dimension; Pretoria; Presencial; ZAR 250.000 - 350.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Provident Fund

Medical Aid contributions

Descripción de la vacante

People Dimension, located in Pretoria, South Africa, is seeking a qualified professional with motor retail experience. The ideal candidate should be bilingual in English and Afrikaans, have strong communication skills, and be proficient in Microsoft Office tools.

The role involves dealing with legal cases, managing customer relations, ensuring compliance with dealer standards, and providing monthly reports. Benefits include contributions to a Provident Fund and Medical Aid.

Formación

• Minimum of 5 years Motor Retail Experience.
• Drivers Licence is required.

Responsabilidades

• Dealing with Legal and Ombudsman cases monthly.
• Registration with the company head as the Academy Ambassador for training.
• Dealing with customers.
• Management of the company CVP on Sales and Service departments.
• Ensuring Dealer Standards are adhered to within the dealership.
• Monthly report to DP and Managers.
• Any additional tasks to be performed for the Dealer Principal.

Conocimientos

Bilingual- English and Afrikaans

Ability to work well under pressure

Excellent communication skills

Excellent computer skills

Customer handling/relations experience

Educación

Post Matric Qualification

Herramientas

Excel

PowerPoint

MS Office

Descripción del empleo

Criteria

• Bilingual- English and Afrikaans
• Ability to work well under pressure and be target driven
• Excellent communication Skills (able to communicate on Executive Management Level)
• Excellent Computer skills- Excel, power point, Ms office
• Minimum of 5 Year Motor Retail Experience
• Customer Handling/ Relations Experience
• Post Matric Qualification
• Drivers Licence

Responsibilities and duties

• Dealing with Legal and Ombudsman cases monthly
• Registration with the company head as the Academy Ambassador for training
• Dealing with Customers
• Management of the company CVP on Sales and Service departments
• Ensuring Dealer Standards are adhered to within Dealership
• Monthly Report to DP and Managers
• Any additional tasks to be performed for the Dealer Principal

Benefits

• Provident Fund
• Medical Aid contributions