Guest Experience Host — Front Desk

Radisson Hotel Group

Cape Town

On-site

ZAR 134,000 - 201,000

Full time

6 days ago

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Job summary

Radisson Hotel Group is seeking a Receptionist for the Radisson Collection Hotel, Waterfront Cape Town to deliver outstanding guest experiences from check-in to check-out and beyond. You will be the first point of contact, ensuring a warm welcome, professional service, and seamless front office operations to maximise guest satisfaction.

A flexible, positive attitude and team spirit are essential. Join a vibrant team and enjoy opportunities for growth as you embody the Yes I Can spirit and help

Qualifications

Flexibility and a positive, Yes I Can attitude.
Creative problem-solver with a proactive mindset.
Passionate about creating extraordinary service for guests.
Ability to work as part of a team to ensure guest satisfaction.
Enjoys having fun at work; previous receptionist experience is a plus.

Responsibilities

Be the guests' superhero, delivering the guest journey to the highest level.
Exude patience and empathy, hosting the front desk with a welcoming presence.
Work proactively to ensure guest satisfaction and smooth front office operations.

Skills

Flexibility & Yes I Can attitude

Creative problem-solver

Guest-service orientation

Team player

Fun-loving

Experience in similar role (beneficial

Job description

A flexible, positive attitude and team spirit are essential. Join a vibrant team and enjoy opportunities for growth as you embody the Yes I Can spirit and help

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